Product Specialist

Product Specialist, Process Analytics (Spectroscopy)

Riverview, FL / Office-Based

Are you passionate about analytical instrumentation and real-world process applications? Metrohm USA is expanding our Process Analytics team and seeking a Process Analytics Product Specialist to support our growing spectroscopy portfolio.

About Metrohm USA

Metrohm USA is a global leader in chemical analysis, delivering innovative laboratory and process analytical solutions to customers worldwide. Our Process Analytics team supports critical, real-time analysis across industries such as chemical manufacturing, water and wastewater, semiconductor, and pharmaceuticals. We are committed to technical excellence, collaboration, and continuous growth.

About the Role

The Process Analytics Product Specialist is a technical expert responsible for supporting Metrohm USA's Process Analytics portfolio, with a focus on spectroscopy and wet chemistry process analyzers. This role serves as a key technical resource for internal teams and customers, supporting pre-sales activities, product training, documentation, application support, and escalation management.

This position was created to support the continued growth of our Process Analytics business and to ensure scalable, high-quality technical support across the organization.

Key Areas of Responsibility

• Serve as the technical product expert for assigned Process Analytics products (e.g., spectroscopy and wet chemistry analyzers)
• Provide pre-sales technical support, including application discussion and development, solution design, and customer consultations
• Support and execution of product demonstration and feasibility studies inhouse and at customer site
• Support product training for sales, service, and customers (classroom, virtual, and onsite)
• Assist with system troubleshooting, performance testing, and programming of analyzer
• Collaborate cross-functionally with Product Management, Sales, Service, and global Metrohm resources
• Support new product introductions and ongoing product developments based on market and customer feedback
• Participate in trade shows, customer visits, and industry events as needed

What You Bring

Required:

• Bachelor's degree in Chemistry, Chemical Engineering, Analytical Chemistry, or a related scientific discipline
• Strong understanding of analytical technology principles, specifically in NIR and Raman spectroscopy
• Experience working with analytical instrumentation or process analyzers
• Ability to communicate complex technical concepts clearly to diverse audiences
• Willingness to travel domestically as needed est. 35% overnight travel

Preferred:

• Experience with process spectroscopy or wet chemistry analyzers
• Background in applications support, product specialist, service, or technical sales roles
• Familiarity with process environments (chemical, Petrochem, Semicon, industrial manufacturing, etc.)

Why Metrohm USA?

At Metrohm, we combine world-class technology with a people-first culture. You'll have the tools, training, and team support to succeedand the opportunity to make a meaningful impact supporting national security, public safety, and regulatory objectives.

Compensation

This position offers a competitive compensation package consisting of base salary plus a performance-based bonus. Bonus eligibility is tied to individual performance and achievement of defined business and growth objectives.

Benefits That Work for You

Eligible employees enjoy a comprehensive benefits package, including: Medical, dental & vision coverage Company-paid life & disability insurance 401(k) with company match Tuition reimbursement Paid vacation, sick, personal, and holiday time Supportive, growth-oriented team culture

Other Requirements

Must pass pre-employment background check, education and employment verification, and a 10-panel drug screening (including marijuana).

Diversity, Equity & Inclusion

Metrohm USA, Inc. is an Equal Opportunity Employer. We welcome applicants from all backgrounds, including women, minorities, protected veterans, and individuals with disabilities. Metrohm USA is a federal contractor and E-Verify employer.