Director, Benefits and LOA

Job Description

Job Description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Director of Health and Welfare Benefits and Leave of Absence. The Director of Benefits and LOA is responsible for the strategic leadership, design, administration, compliance, and continuous improvement of the organization’s employee health, welfare, wellbeing, and leave programs.

The Director partners closely with Human Resources, Legal, Finance, Payroll, People Operations, and external vendors to develop competitive and compliant programs that support employee wellbeing, organizational objectives, and talent retention.

RESPONSIBILITIES:

Benefits Strategy and Program Leadership

• Oversee medical, dental, vision, life insurance, disability, voluntary benefits, wellness, EAP, and wellbeing programs
• Evaluate market trends, benchmarking data, and emerging healthcare solutions to maintain competitive offerings
• Lead annual benefits planning, renewals, and open enrollment processes
• Design and implement employee communication and engagement strategies to improve benefits understanding and utilization
• Drive innovation in benefits delivery, digital tools, and employee experience

Leave of Absence Administration

• Provide strategic oversight for all leave programs, including Family Medical Leave Act (FMLA), Americans With Disabilities Act (ADA), state leave laws, paid family leave, military leave, workers’ compensation coordination, and company-sponsored leave programs
• Ensure consistent administration of leave policies across jurisdictions and employee populations
• Partner with Legal and HR leadership on complex accommodations, return-to-work cases, and escalated employee matters
• Monitor leave trends, operational effectiveness, and compliance risks

Compliance and Risk Management

• Ensure compliance with all applicable federal, state, and local regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, ADA, Section 125, and related laws. Work closely with benefit brokers and vendors to ensure timely and accurate ACA reporting compliance, 5500 filings, IRS and DOL filings and audit responses, and all other benefit related compliance obligations; ensure timely communications to management in advance of any compliance concerns and issues
• Manage audits, reporting requirements, nondiscrimination testing, and plan documentation
• Collaborate with internal and external counsel on regulatory changes and policy updates
• Mitigate organizational risk through strong governance and controls

Financial and Vendor Management

• Analyze claims experience, utilization trends, and cost drivers to recommend strategic improvements
• Lead vendor selection, negotiations, performance management, and service delivery reviews
• Partner with consultants, brokers, carriers, TPAs, and leave administrators to optimize outcomes and service quality

Leadership and Cross-Functional Partnership

• Lead, mentor, and develop a high-performing benefits and leave administration team
• Serve as a trusted advisor to executive leadership on benefits administration and workforce wellbeing initiatives
• Collaborate with Talent Acquisition and Total Rewards teams to strengthen the organization’s employer value proposition
• Support mergers, acquisitions, integrations, and organizational changes related to benefits and leave programs

QUALIFICATIONS:

• Must possess one of the following:
  • Bachelor’s degree in Business, Human Resources, or a related field
  • Associate’s degree in Business, Human Resources, or a related field with a minimum of seven (7) years of leadership experience managing benefits teams and enterprise programs
  • High school diploma or equivalent with a minimum of ten (10) years of leadership experience managing benefits teams and enterprise programs
• Minimum of ten (10) years of progressive experience in health and welfare benefits administration and leave management
• Minimum of five (5) years of leadership experience managing benefits teams and enterprise programs
• Experience managing self-funded and fully insured healthcare plans
• Exceptional communication, presentation, and stakeholder management abilities
• Experience with vendor and broker management
• Experience communicating effectively with the Department of Labor and Internal Revenue Service
• Deep expertise in benefits compliance regulations and leave laws; thorough understanding of state and federal regulations relating to benefit plans and all applicable laws relating to benefit administration (including ERISA, COBRA, and healthcare reform), and be able to effectively work within company policies and state/federal laws
• Strong analytical, financial, and vendor management skills
• High level of experience and proficiency using automated systems to administer benefit programs, and strong working knowledge of current technologies used in progressive organizations, with ability to identify new solutions and make recommendations
• In-depth knowledge of federal, state, and local leave laws, including Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Uniformed Services Employment and Reemployment Rights Act (USERRA) and their related frameworks
• Outstanding interpersonal skills and impeccable oral and written communication skills
• Demonstrated ability to create and deliver presentations to executive management in a clear, compelling, and confident manner
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Highly organized and able to keep the management team on track with required information available at all times
• Highly proficient and fully functional in all Microsoft Office applications, with advanced Excel skills
• Ability to create and interpret reports related to benefit costs, P&L impact, and also generate internal documents for Human Resources, finance, sales, and operations to use for budgeting and client communications
• Demonstrated ability to use good independent judgment and maintain correspondence, discussions, and materials with utmost discretion
• Proactive problem solving skills
• Ability to work with minimal supervision and cooperatively work with field and branch leadership in a productive yet authoritative manner

PREFERRED QUALIFICATIONS:

• Advanced degree in Business, Human Resources, or a related field
• Senior Professional in Human Resources (SPHR) certification
• Certified Employee Benefit Specialist (CEBS) certification
• Experience in large, multi-state, or global organizations

BENEFITS:

• Annual Salary: $125,000 - $145,000
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: