ServiceNow Technical Product Owner(SPM Experience Mandatory)

Title: ServiceNow Technical Product Owner(SPM Experience Mandatory)

Duration : 6+ Months of Contract with possible extension

Location: Jersey City, NJ- Onsite

Job Responsibilities:

Product Strategy & Ownership

• Own the ServiceNow SPM product roadmap and define strategic priorities aligned with business objectives.
• Partner with Portfolio Managers, PMOs, Finance, Business Leaders, and IT stakeholders to gather and prioritize requirements.
• Define product vision, success metrics, KPIs, and business outcomes.
• Lead product planning sessions and roadmap reviews with executive leadership.

ServiceNow SPM Functional Ownership

• Drive adoption and optimization of:
• Demand Management
• Project Portfolio Management (PPM)
• Program Management
• Resource Management
• Financial Planning
• Portfolio Management
• Strategic Planning
• Agile Development
• Roadmap Planning
• Objectives & Key Results (OKRs)
• Investment Funding

Define and improve:

• Demand intake processes
• Portfolio governance
• Resource forecasting
• Project lifecycle management
• Investment planning frameworks
• Financial tracking models

Stakeholder Management

• Work closely with business executives and delivery teams to translate strategic objectives into actionable platform capabilities.
• Facilitate workshops and discovery sessions.
• Manage competing priorities across multiple business units.
• Present product updates, release plans, and adoption metrics to leadership.

Agile Product Management

• Own and manage the product backlog.
• Write and refine:
• Epics
• Features
• User Stories
• Acceptance Criteria
• Prioritize backlog based on business value and strategic goals.
• Participate in PI Planning, Sprint Planning, Reviews, and Retrospectives.
• Ensure alignment between business requirements and technical implementation.

Required Skills

• Strategic Portfolio Management (SPM)
• Demand Management
• Project Portfolio Management (PPM)
• Resource Management
• Financial Planning
• Agile Development
• Strategic Planning Workspace
• Portfolio Management
• Roadmap Planning
• OKR Management

Required Experience:

• 12+ years of overall IT experience.
• 5+ years of ServiceNow SPM experience.
• 3+ years as Product Owner, Product Manager, or Business Product Lead.
• Experience leading enterprise portfolio transformation programs.
• Strong understanding of Agile, SAFe, and Product Operating Models.
• Experience working with PMO, Finance, and Executive Leadership teams.
• Experience managing global stakeholders and distributed teams.