Kiosk Receptionist
Hawaii Glass Bottom Boats LLC
Job Description
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Profit sharing
- Training & development
- Wellness resources
Position Summary:
We are currently seeking a friendly and detail-oriented Receptionist to join our team. The ideal candidate will provide excellent customer service, manage front desk operations, and assist with the overall guest experience. If you have a passion for hospitality and the ocean, we want to hear from you!
Key Responsibilities:
- Welcome and greet guests as they arrive for their tours.
- Handle phone calls and inquiries, providing information about tour schedules, rates, and services.
- Manage bookings and reservations, ensuring accuracy in the booking system.
- Process payments and handle cash transactions securely.
- Assist in maintaining a clean and organized front desk area.
- Provide support to the team with administrative tasks and special projects.
- Respond to guest feedback and inquiries in a professional manner.
- Promote additional services and merchandise offered by the company.
- Collaborate with the crew to ensure a seamless guest experience.
Qualifications:
- High school diploma or equivalent; additional qualifications in hospitality or business are a plus.
- Previous experience in a receptionist or customer service role preferred.
- Excellent verbal and written communication skills.
- Computer skills and experience with reservation systems is a plus.
- Strong organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- A friendly and outgoing personality with a passion for customer service.
- Knowledge of Hawaii's marine life and tourism industry is a bonus.
What We Offer:
- Competitive salary and benefits.
- Opportunities for growth and advancement within the company.
- A fun, energetic work environment in a beautiful location.
- Employee discounts on tours and merchandise.
- Training and development programs.
Vacancy posted 25 days ago
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