Customer Service Coordinator

Entry Level - Operations SpecialistOn-site in Pontiac, MIFull-time, Monday–Friday, 8-hour shiftThis is an entry-level client service-based opportunity designed for individuals who are eager to begin their career, develop new skills, and contribute to a supportive, team-focused culture. If you are someone who enjoys working in a collaborative environment and is looking for an engaging workplace where you can grow and build your career, then look no further! If these details describe what you are looking for in your next career move, we'd love to connect with you as UWM is seeking positive, detail-oriented individuals to join our team as Operations Specialists.What's In It For You?Opportunities for career growth and development with free training, job shadowing, internal transfer pathways and mentorship programsConsecutive tenure-based pay increasesStrong, collaborative, friendly and social environment where you can find your fitWhat You Will Be DoingEntering and validating dataLabeling and organizing loan documentsOrdering and verifying income documentationMonitoring requirements for a loan to be approvedReviewing state and federal compliance informationHandling inbound and outbound callsWhat We Need From YouQualifications:High school diploma or equivalentComfortable using computers to look up information, read and write emails and use basic office softwareAbility to communicate clearly and professionally, including over the phoneProcess-oriented with strong organizational skillsPositive attitude with a willingness to learnExperience working in a professional office, retail, customer service or similar settingThe Place & The PerksUnited Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.Paid time off (PTO)Promotion and growth opportunities offeredComprehensive health, dental and vision benefits offeredWeekly paychecksFree 24/7 gymComplimentary fruit and drinksDisclaimerAll the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.