OnSite Specialist - Milwaukee, WI

Work Flexibility Field-based Position Summary Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management. Essential Duties & Responsibilities Provides clinical surgical support by managing all relevant equipment. Anticipates related device needs of the O.R. staff and surgeon during surgical procedures. Is responsible for trouble‑shooting and maintaining Stryker equipment and or other related devices. Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel. Maintains knowledge base of equipment and disposable products through Stryker education training programs. Provides physicians and OR personnel with information on new and current products. Accurately and honestly records and reports data metrics related to all specific job functions on a monthly basis. Maintains up‑to‑date account information to ensure continuous high levels of service at the account, including all vendor credentialing required by the account. Accurately records and reports all surgical procedure information. Adheres to all Stryker and medical facility policies, standards and procedures. Analyzes and resolves both routine and non‑routine product issues expediently using independent judgment. Maintains professional appearance, work ethic, and attitude required by Stryker and the medical facility. Adheres to HIPAA and other related patient confidentiality policies and procedures. Provides support/coverage on all shifts at your assigned account, as well as support/coverage at other accounts in and outside your region; other shifts might include on‑call, overnight, and weekends; other accounts may require overnight travel. Assigned shifts may change without notice based on account/business needs, including rotating shifts. Education & Special Trainings Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred. HSPA CRCST Certification within 6 months of start date and on time yearly renewal for Specialists in Sterile Processing Department. Qualifications & Experience Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred. Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential. Ability to quickly, efficiently, and effectively troubleshoot issues in high‑stress situations. Ability to provide support/coverage at assigned and other accounts/regions, including overnight travel. Ability to provide on‑call services as required; must be within 45 minutes driving distance if on‑call services are required. Physical & Mental Requirements Ability to exert up to 50 lbs of force occasionally and/or up to 20 lbs of force constantly to move objects. Ability to remain standing and/or walking for an extended period of time. Near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity. Ability to observe and correct minute inconsistencies. Excellent analytical skills. Excellent interpersonal skills. Excellent equipment problem‑solving skills. Excellent time management skills with independent judgment and critical thinking. Ability to explain and generate detailed guidelines and procedures. Scope of Work Summary (Operating Room Support) The OnSite Specialist provides in‑room support for minimally invasive surgical (MIS) and related procedures, ensuring optimal performance of Stryker and third‑party equipment. This role bridges clinical teams, SPD, and Stryker service lines to maintain smooth, high‑quality OR operations. Core Responsibilities – OR Support Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference. Confirm equipment functionality and image routing prior to each procedure. Adjust camera, monitor, and device settings intraoperatively. Provide immediate troubleshooting of endoscopy and integration systems. Manage post‑procedure breakdown and staging of all Stryker equipment. Clean/disinfect towers and components, restock consumables, and perform basic maintenance. Educate OR and SPD staff on proper use and troubleshooting of Stryker products. Support video conferencing, DICOM transfers, and EMR connectivity where applicable. Core Responsibilities – Sterile Processing Department (SPD) Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation. Perform in‑line function testing (leak, sharpness, insulation, or power checks). Wrap and containerize sets for sterilization per IFU. Maintain and update Stryker‑managed instrumentation lists in collaboration with SPD leadership. Facilitate repairs, replacements, and instrument tracking per hospital protocols. Communicate with SPD and OR leaders regarding equipment readiness and process improvements. Certifications CRCST required within 6 months of hire. Ongoing annual continuing education required. Compensation Hourly: $21.58 – $29.20 USD Travel Percentage: 10% Equal Opportunity Employer Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or that of another employee or applicant. However, employees who have access to compensation information as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID‑19 vaccination as an essential function of their role. #J-18808-Ljbffr Dormont Manufacturing Co