Operations Associate (USA)
Reformed
Company Description Reformed is dedicated to elevating health through excellence in foundational nutrition. The organization focuses on evidence-based nutritional products and services designed to support long-term wellbeing. Reformed aims to make high-quality nutrition solutions accessible and understandable, empowering individuals to make informed health choices. Team members collaborate across disciplines to improve customer outcomes and contribute to a culture of continuous improvement in nutritional health.
- Role Description
- **Own our US supplier relationships.** You're the person our manufacturing and co-packing partners call. You'll build those relationships day to day, keep them accountable, and make sure nothing slips.
- **Run demand planning and reordering.** Forecast what we need, when we need it, and place orders against it. You'll be balancing subscription volume, new launches and stock cover — with real consequences if you get it wrong.
- **Control quality with our partner supplier.** Set the standards, run the checks, chase the issues down to root cause.
- **Be our point of contact in the US.** For our co-manufacturer, our 3PL, our logistics partners — you're the person on the ground.
- **Support our US launch and our product pipeline.**
## What we're looking for
- 2–3 years' experience post-university, in a consumer goods business — food, beverage, supplements, or adjacent
- Hands-on exposure to supply chain, operations, planning or procurement (you don't need to have done all of it)
- Strong Excel or Google Sheets. You should be comfortable building a forecast and defending the numbers in it
- Someone who chases things down. Suppliers go quiet, shipments slip, POs get missed — we need someone who notices and fixes it without being asked
- Clear, direct communicator. You'll be representing Reformed to every partner we have in this market
- Comfortable in a small, fast-moving team where the scope changes and the answer isn't always written down
**Nice to have:** experience with a DTC or subscription brand, exposure to co-manufacturers and 3PLs, familiarity with import/customs, or a working knowledge of FDA labelling and supplement compliance.
POSITION IS REMOTE BUT NEED TO BE IN THE USA
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