Program Support Analyst

Title Program Support Analyst Location Washington, DC Security Clearance Public Trust Salary Approximately $80,000-$85,000 annually Working Hours May require occasional support outside core working hours, including intermittent weekend support, mission dependent. Division Cyber Technology Level ISA II-A Job Summary The Cyber Investigations & Technology Program Support Analyst facilitates the development, implementation, analysis and evaluation of the policies, programs, and procedures for a USPIS investigative program. The analyst supports the program efforts including the deconfliction of databases, processing of equipment requests, distribution of tools, and tracking of historical and current needs and trends of operations. Essential Functions And Responsibilities Ability to communicate orally and in writing to a variety of people. Ability to utilize information systems to monitor, reconcile and update data to ensure compliance with established policies and guidelines. Ability to research information in response to inquiries. Ability to establish and maintain effective work relationships with internal and external customers. Ability to support the preparation of a final work product. Ability to work independently and in a team environment. Ability to prioritize work, manage tasks and complete projects in a timely manner. Ability to safeguard sensitive/confidential information according to policies and procedures. Skill using Microsoft Office products (e.g., Excel, Word, PowerPoint), sufficient to compile data, update statistical reports, and prepare correspondence and presentations. Retrieves, manipulates, and interprets data using internal and external databases and computer software for synthesis and analysis. Monitors sensitive/confidential data and statistics related to the assigned program to ensure quality processes and compliance with policies and guidelines. Updates and reconciles information systems and databases for program activities. Facilitates and administers program activities; reviews relevant information, assigns tasks, tracks and monitors progress; follows up to ensure activities follow policies and procedures. Serves as a technical resource for an assigned program and exchanges information with internal and external customers. Utilizes information systems and databases to evaluate planning, operations, programs, and projects; provides specific information concerning trends. Minimum Qualifications & Skills Bachelor’s degree from an accredited college or university; or demonstrated relevant work experience as required by assigned project or initiative. Clearance Applicants selected may be subject to a government background investigation and may be required to meet the following conditions of employment. Security Requirements/Background Investigation Requirements Must be a U.S. Citizen or Legal Permanent Resident. Favorable credit check for all cleared positions. Successfully pass a background investigation including drug screening. Physical Requirements/Working Conditions Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees. Climbing/Stooping/Kneeling: 10% of the time. Lifting/Pulling/Pushing: 10% of the time. Fingering/Grasping/Feeling: Must be able to write, type, and use a telephone system 100% of the time. Sitting: Sitting for prolonged and extended periods of time. EEO Statement KACE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class. Disability Accommodations KACE complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to View email address on click.appcast.io. #J-18808-Ljbffr