Account Manager - New York
Jumpute UAE
Job Details Account Manager – Technical Sales New York, USA Full‑Time Job Responsibilities We are looking for a tech‑savvy Technical Account Manager to build our client base and increase customer satisfaction through providing technical support before and after sales. The Technical Account Manager should be able to satisfy client queries in a timely manner and train clients to use products, as well as work with the sales team to increase sales. To be successful, you should have excellent technology skills and knowledge, sales ability and interpersonal skills. Ultimately, a good Technical Account Manager is tech‑savvy, analytical, and well organized. Increasing sales and winning new business. Providing technical support to customers before and after sales. Evaluating customer needs to suggest upgrades or additional features. Training customers to use their products. Answering product‑related queries in a timely manner. Maintaining customer relationships and ensuring customer satisfaction. Providing reports to developers and stakeholders on product performance. Ensuring deliveries arrive on time and in good condition. Tracking account metrics. Requirements A Bachelor's degree in Computer Science or Engineering. Experience in technical support and sales. Good technical and product knowledge. Excellent communication and interpersonal skills. Good critical‑thinking and problem‑solving skills. Working knowledge of sales software. Job Location New York, USA Salary TBD #J-18808-Ljbffr
Vacancy posted 1 day ago
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