Assistant General Manager

Job Description

Job Description

Join a dynamic hospitality team where exceptional guest service and strong leadership drive success. The Assistant General Manager supports the General Manager by overseeing daily restaurant operations, managing scheduling and inventory, guiding staff performance, and ensuring excellent guest satisfaction. This key role helps maximize profitability while fostering a positive and high-performing workplace culture.

• Competitive salary with performance-based bonus opportunities

• Comprehensive medical, dental, and vision insurance

• Paid vacation, holidays, and personal days

• 401(k) retirement plan with company match

• Employee discounts on dining and retail purchases

• Career growth opportunities within a growing company

• Ongoing leadership development and training

• Leadership: Proven ability to recruit, train, mentor, and motivate restaurant staff

• Hospitality Experience: Background in a high-volume restaurant or hospitality setting

• Customer Service Skills: Ability to create a welcoming and professional guest experience

• Financial Acumen: Experience managing budgets, analyzing financial documents, and controlling labor costs

• Administrative Proficiency: Skilled in scheduling, payroll, and basic operational tasks

• Communication: Excellent verbal and written communication skills

• Problem-Solving: Ability to work under pressure and resolve operational or staffing issues quickly

• Flexibility: Willingness to work nights, weekends, and holidays as needed

• Team Leadership & Training: Hire, train, and mentor staff to improve skills, morale, and team performance

• Operational Management: Oversee day-to-day restaurant operations to ensure consistent product quality, exceptional service, and a clean, well-maintained environment

• Financial Oversight: Manage inventory, analyze financial documents, control labor costs, and prepare sales reports to support profitability

• Guest Satisfaction: Ensure excellent food quality, attentive service, and a positive guest atmosphere to drive repeat business

• Store Maintenance: Maintain cleanliness and safety standards for both guests and staff, ensuring compliance with all health and safety regulations

• Administrative Tasks: Handle scheduling, payroll, bank deposits, and performance appraisals to keep operations organized and efficient

• Multi-Unit or High-Volume Leadership: Experience managing larger or multi-unit restaurant operations

• Training Program Experience: Ability to implement service training programs to elevate guest satisfaction scores

• Sales & Profitability Growth: Track record of driving measurable increases in revenue and profitability

• Analytical Skills: Strong ability to review financial and operational data and take actionable steps

• Team Development: Demonstrated ability to create succession plans and mentor future leaders