Enterprise IT Help Desk Specialist - Tier II
The Rehancement Group, Inc.
The Rehancement Group, Inc. (TRG) seeks two experienced IT Help Desk Specialists to provide advanced Tier II desktop and endpoint support for the Congressional Budget Office (CBO). You will install, image, deploy, and troubleshoot desktops, laptops, and mobile devices while supporting Entra ID, AD, GPO, and MFA. You will work onsite at the Congressional Budget Office in Washington, DC, with 8:30 AM–5:00 PM hours, supporting mission-critical government operations and maintaining secure endpoint #J-18808-Ljbffr The Rehancement Group, Inc.
- KeenLogic is looking for a self-motivated Tier II Help Desk Analyst in Alexandria, VA. This full-time position involves providing deskside support... ...work both independently and as part of a team. Experience in a managed IT environment is essential. #J-18808-Ljbffr Keen LogicSuggestedFull timeRemote work
- ...Service Desk Technician II Federal Prison Industries (UNICOR)... ...MISB) supports UNICOR's enterprise technology environment... ...position supports enterprise IT operations and end-... ...include providing Tier II technical support for... ...: 4 years of IT Help Desk, Desktop Support,...SuggestedFull timeContract workWork at officeRemote workMonday to FridayShift work
- Revolutional is seeking a Technical Support Analyst (Tier II) to work onsite in Washington, D.C. The role requires maintaining and securing enterprise IT systems while providing comprehensive technical support to end-users. Applicants should have an active Top Secret clearance...Suggested
- ...ML, cloud, cybersecurity, and IT modernization to solve... ...: Technical Support Analyst (Tier II) Location: Onsite (Washington... ...maintenance, and security of enterprise IT systems. You will ensure the... ...onsite role requires a mix of help desk, deskside, and VIP support in...SuggestedFull timeWork experience placementWork at officeFlexible hours
- ...CELESTIAL INNOVATIONS GROUP LLC in Washington, DC is seeking a Tier II Help Desk Computer Specialist to provide advanced troubleshooting and support for... ...work-from-home options and requires technical proficiency in IT support and customer communication. #J-18808-Ljbffr...SuggestedRemote workWork from homeFlexible hours
$40k - $80k
Saic is seeking a Mid-level Tier I/II Help Desk Technician to provide exceptional desktop support primarily for the Office of the Chief Information Officer. Successful candidates will engage in Windows desktop system administration while ensuring user account management...Work at office$50.48 per hour
...Statement The incumbent serves as an IT Specialist (Customer Support) within the Digital... ...and archiving, and for delivering both Tier I and Tier II technical support to end users. This... ...expertise in broadcast IT systems, enterprise infrastructure, and user support, along...Hourly payFor contractorsWork at officeWorldwideShift workNight shiftWeekend work- Progression Inc in Washington, DC is seeking skilled Help Desk Tier II & III technicians. The role requires 3-5 years of experience along with an Active Top Secret clearance and the ability to lift up to 50lbs. Install hardware and software across various environments,...Remote work
$60k - $65k
...millions. Overview The Technical IT Support Specialist, Associate is responsible for providing Tier 2 IT support to end-users within... ...or elevate outside the Service Desk according to service level... ...development, providing training to help drive success, with access to our...Temporary workWork experience placementRemote workFlexible hours- Cognito Systems LLC, and Resolution Think, LLC, joint venture, seek two IT professionals to provide advanced Tier II help desk support at the Congressional Budget Office in Washington, DC. These on-site roles support Windows, macOS, and mobile platforms for the IRM unit...Work at office
$39.42 per hour
...: Deskside Support Technician (Tier II) Location: Washington, DC Type... ...tickets dispatched from the Service Desk or identified by on-site users... ...with customers to resolve IT issues promptly, ensuring high-... ...solutions across North America. We help clients get work done more...Contract workWork at officeLocal area- ...Rehancement Group, Inc. (TRG) is seeking two experienced IT Help Desk Specialists to provide advanced Tier II desktop and endpoint support services for the... ...Budget Office (CBO). This position supports a modern enterprise information technology environment by providing...Full timeContract workWork at officeMonday to Friday
- BlueWater Federal is seeking a Help Desk Specialist to support the Department of the Navy at the Pentagon. You will align with DoD IT support standards and NMCI/NGEN service expectations, handling Tier 2 issues and ensuring service request orders are processed efficiently...
- ...seeks experienced and motivated Service Desk Agents, Tier 2 . ~~~ Position contingent upon... ...delivers secure, ITIL-aligned Tier 1-3 IT support services to Federal Government... ...Desk coverage, onsite technical support, enterprise endpoint management, and asset lifecycle...Contract workLocal areaRemote workFlexible hours
- ...Service Desk Agents – Tier 2 (DW2604HTC) Washington, United States | Posted on 06/23/2026 GTSC and... ...delivers secure, ITIL-aligned Tier 1–3 IT support services to Federal Government... ...Desk coverage, onsite technical support, enterprise endpoint management, and asset...Temporary workLocal areaRemote workFlexible hours
$105.3k - $190.35k
...This Department of War enterprise data and analytics... ...experienced SME Service Desk Analyst (Tier 1) to support the... ...continuous improvement—helping ensure capabilities are... ...Technical Support Specialist roles (e.g., CASP+, Security+... ...understanding of IT service management (...- ...Service Desk Agent, Tier 1 GTSC and its Datawiz business unit seeks an experienced and motivated... ...delivers secure, ITIL-aligned Tier 1–3 IT support services to Federal Government... ...coverage, onsite technical support, enterprise endpoint management, and asset lifecycle...Temporary workLocal areaRemote workFlexible hours
- ...Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career... ...implementation, troubleshooting, and maintenance of IT systems. First‑level problem... ...years of relevant experience. DoD IAT Level II Certification is required. DoD Secret Clearance...Work at officeLocal areaRemote work
- Help Desk Specialist – Tier 2 Role Summary The Tier 2 Help Desk Specialist provides advanced application support and issue resolution for DoD OIG... ...and mitigation procedures Qualifications ~3+ years of IT help desk or application support experience ~Strong...Contract workFor contractors
- ...Job title: Helpdesk Tier 1 Analyst Locations: Chicago, IL Public Trust Clearance... ...shall provide tier 2 support to the NARA Enterprise ServiceDesk. The Tier 2 engineer shall... ...solutions to customers as well as other IT staff or contractors. Note: Must be...For contractorsRemote work
- ...seeks experienced and motivated Service Desk Agents, Tier 1 . ~~~ Position contingent upon... ...delivers secure, ITIL-aligned Tier 1-3 IT support services to Federal Government... ...Desk coverage, onsite technical support, enterprise endpoint management, and asset lifecycle...Contract workTemporary workLocal areaRemote workFlexible hours
- ...services firm that meets IT and Service needs for commercial... ...a full-time Service Desk Technician (Level I / Level II) to provide support to a Federal... ...baselines, patches, and enterprise standards. Receive... ...: ~2-4 years minimum Help Desk Administrtion experience...Full timeRemote work
$24.02 - $26.44 per hour
...HELP DESK TIER III TECHNICIAN – HYBRID (after training) Location: Silver Spring, MD (Hybrid – Local... ...and priority issue resolution Maintain IT inventory and coordinate vendor access onsite... ...providing advanced IT support in a Tier II/III environment Strong experience...Hourly payFull timeWork at officeLocal areaRemote work- ...apply now. We are currently seeking a IT Desktop Support Technician II to join our team in Arlington,... ...States (US). Job Summary The PEVS/MACD Specialist provides specialized support for... ...systems, along with proficiency in Tier 2 troubleshooting and repair excluding...Remote work
- ...experienced and motivated Service Desk Tier 2-3 Leads. Multiple... ...secure, ITIL-aligned Tier 1–3 IT support services to Federal Government... ..., onsite technical support, enterprise endpoint management, and asset... ..., please tell us how we can help by contacting us at recruiting...Local areaRemote work
- Journeyman Computer Support Specialist / IT Help Desk Specialist TechSilo is a mission-focused provider... ...to provide on‑site IT help desk and Tier II technical support for a federal... ...remediation, and incident response Enterprise‑level Windows and macOS administration...Permanent employmentFull timeContract workH1bWork at officeRemote workMonday to Friday
$23.5 - $25.5 per hour
Inserso is seeking a Service Desk Specialist to join the team for a rewarding... ...opportunity to provide Tier 1 support for our DOJ OJP customers... ...and documenting solutions and IT-related queries and operational... ..., preferably in a Service/Help Desk or Call Center environment...Hourly payTemporary workWork at officeLocal areaRemote work$61.85k - $78k
...is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting a... ...software, hardware, and core enterprise systems that cannot be resolved by Tier 1 staff. Lead advanced troubleshooting... ...Current DoD 8570 IAT Level II certification (e.g., Security+...Full timeCurrently hiringRemote workFlexible hours- ...Helpdesk Technician with GDIT. A career in enterprise IT means connecting and enhancing the... ...As a Computer Operator/Analyst you will help ensure today is safe and tomorrow is smarter... ...Information Assurance Technical (IAT) Level II role Security Clearance Level: TS/SCI clearance...Remote work
- Dormont Manufacturing Co is looking for an experienced SME Service Desk Analyst (Tier 1) to support enterprise data and analytics products for the Department of War. This role involves technical support, ensuring compliance with SLAs, and analyzing service desk trends....
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