Software Installation Engineer - Southwest Region-1

Key Responsibilities Works with physical and virtual environments, operating systems, databases and other software and networking technologies. Reviews scope of work for assigned tasks to ensure all hardware and software components are available. Reviews customer IT infrastructure and project plans to ensure they meet documented installation requirements. Completes all necessary task documentation to meet Varian's Quality processes and procedures. Maintains customer system inventories using Site Equipment Configuration documentation or equivalent. Keeps current on Varian products and technologies through both internal and external training and certification. Creates and maintains an account with VCS (Vendor Credentialing System). Teams with project management, local service and hardware installation teams to provide World Class Customer Service. Requires limited direct supervision. Performs upgrades and new installations as well as team leader duties on small to medium scale software projects. Inputs detailed records of installation and upgrade work performed into company information systems to ensure accurate updated customer installation information is available to other VMS functions. Maintains a high degree of professionalism and safety according to VMS guidelines and customer regulations in order to perform activities under the safest working conditions. Reports by means of FSR's, time sheets, expense reports, etc. regularly and in a timely fashion to ensure accurate company statistical data on customer-oriented activities is available. Completes all required installation documentation that pertains to the job being completed and updates all requested and/or required data for tracking purposes as per the applicable Varian's Quality processes and procedures. Uses prescribed problem-resolution escalation procedures and requests technical assistance when necessary in a timely manner. Attends planning calls and provides technical input as needed; advises customers on where to find Customer Technical Bulletins, Release Notes and related product information and why these documents are important. Advise less experienced Installation Representatives in technical matters. Proficient computer usage and debugging skills; knowledge of and sound professional experience with Microsoft based server operating systems. Customer-focused attitude; articulate and skilled in interpersonal communication. Fluency in the local language and in English, both written and spoken. Comprehensive knowledge of networks and networking techniques. Functional knowledge of Citrix and VMWare technologies. Familiarity with business tools such as Microsoft Word, Excel, SharePoint and time reporting systems. Associate's Degree or equivalent experience with 1-3 years of directly related and transferrable experience. Vendor Credentialing Requirements Position must have full access to Varian client sites to perform essential functions. Many clients require Varian employees and representatives to meet certain Vendor Credentialing requirements before they are allowed to have access to their sites. Unless prohibited by law, the position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN); Criminal background checks; Drug screens; Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus); Annual TB testing; Healthcare training. Base pay range: $61,150 - $84,084 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Commission eligibility: If this is a commission eligible position, the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. Benefits: Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement Varian is an Equal Opportunity and Affir­mative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. #J-18808-Ljbffr Siemens Healthineers