Client Services Specialist

Get to Know Us! Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, definer of the Constitution, Marshall University advances the public good through innovative, accredited educational programs. We are located in downtown Huntington, West Virginia, with additional locations in South Charleston, Point Pleasant, Teays Valley and Beckley. Marshall University’s mission, inspired by our Vision and Creed, includes a commitment to: Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society. Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture. Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty. Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment. Cultivate the development of an inclusive, just, and equitable community. Come Meet Marshall and discover what it means to be part of the Marshall University family! Come join our Herd! We are committed to attracting and retaining quality faculty and staff. In doing so, Marshall University offers outstanding benefit packages to eligible employees only. (E-Class in the job posting). Marshall University Research Corporation ( MURC ) employees have different benefit options than those listed below. We are . . Marshall! Position Information Position Title Position Title Client Services Specialist Banner Position Number Banner Position Number 000765 E-Class E-Class NC - Nonclassified - .53 or > Department Job Description Assist faculty/staff/students with computing devices by providing installation, troubleshooting, repair, training, and consulting services. Assist faculty/staff/students with any technical issues they may have. Salary Range Salary Range $38,722-$50,339 - Salary is commensurate with education, experience, and internal equity Salary Type Time Type Time Type Full-Time Work Location Work Location MU - Marshall University Position Information Position Title Client Services Specialist Banner Position Number 000765 E-Class NC - Nonclassified - .53 or > Department Information Technology - MU2066 Job Description Assist faculty/staff/students with computing devices by providing installation, troubleshooting, repair, training, and consulting services. Assist faculty/staff/students with any technical issues they may have. Salary Range $38,722-$50,339 - Salary is commensurate with education, experience, and internal equity Salary Type Salary Time Type Full-Time Work Location MU - Marshall University Qualifications Must be able to perform all essential job duties as outlined in the job description. Required Qualifications Education Bachelors degree in Computer Science or related field. Experience 2 years experience in Service Desk or customer services Preferred Qualifications Education Experience Posting Detail Information Posting Number MU1287E Open Date 09/01/2026 Close Date Open Until Filled Yes Special Instructions Summary Supplemental Questions Required fields are indicated with an asterisk (*). * Do you have a Bachelors degree in Computer Science or related field? Yes No * Do you have 2 years experience in Service Desk or customer services? Yes No How did you hear about this employment opportunity? Public Job Posting Internal Job Posting Agency Referral Advertisement/Publication Personal Referral Website Other Required Documents Resume Cover Letter Optional Documents Marshall University One John Marshall Drive Huntington, WV 25755 #J-18808-Ljbffr