Business Travel Sales Manager

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

About Fairmont Washington D.C., Georgetown

Located in Washington's fashionable West End, The Fairmont Washington, D.C., Georgetown surrounds you with comfort and luxury. Our hotel is perfectly situated between the White House and historic Georgetown, offering world travelers and locals alike the ideal backdrop for unforgettable experiences. With spacious guestrooms and a stunning central garden courtyard, our property reflects the brilliant colors of nature throughout. Our colleagues take pride in delivering exceptional service, creating genuine connections that make our guests feel right at home.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Washington D.C., as our new Business Travel Sales Manager. Reporting directly to the Director of Sales, the Business Travel Sales Manager is responsible for handling all aspects of Sales for individual transient sales efforts with the goal of achievement of budget in assigned Transient segments and fair share of Transient market as measured against the competitive set. He/she will be responsible for developing and maintaining a customer base for this market.

Key Responsibilities

• Develop and execute strategies and tactics to establish the presence and enhancement of the image of Fairmont Washington D.C., Georgetown & Fairmont Hotels & Resorts in all Individual Travel market segments.
• Research, identify, target and solidify relationships with new and existing Corporate, Consortia, Travel Agency, Tour & FIT/Wholesale accounts.
• Champion Accor’s HERA and Accor Preferred travel agency programs within the Hotel and to clients.
• Champion Fairmont/Raffles business travel initiatives by partnering with Accor’s Global Sales Organization.
• Meet and exceed monthly revenue and sales activity goals by conducting weekly sales calls, site inspections and client entertainment to existing local and national accounts while prospecting for new business.
• Develop existing accounts and conduct quarterly reviews with Travel Managers to ensure accounts are on pace to meet targeted goals
• Prepare weekly reports highlighting market trends, account development and new prospects for presentation at the Hotel’s RevPRO meeting.
• Prepare monthly, quarterly and yearly presentations summarizing market production and detailing sales initiatives and results.
• Pursue opportunities in untapped Corporate Markets for Individual transient sales efforts –including Corporate, Consortia, Travel Agencies, FIT/Wholesale market segment focus.
• Handle account details so that all pertinent aspects of solicitation and closing are completed and documented.
• Regular travel to conduct outside calls and promote the hotel.
• Increase brand awareness through promoting ALL – Accor Live Limitless.
• Prepare monthly Hotelligence Reports with market analysis
• Develop and execute measurable targeted action plans for account penetration and growth.
• Assist with annual RFP negotiations and annual contract renewals

What is in it for you:

• Competitive Salary
• Paid Time Off
• Medical, Dental and Vision Insurance, 401K
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Rate of Pay: $69,000-81,000 per annum

Qualifications

• Proficient in Microsoft Word, Delphi and Excel
• Working knowledge of Hotelligence 360 Reports
• Ability to meet deadlines, work under pressure, self-motivated and organized
• Excellent communication skills required
• Minimum two years of Corporate Sales Management experience in a luxury hotel of similar size and quality
• Knowledge of Corporate, Consortia, FIT/Wholesale markets
• Four-year degree in Sales or related field, preferred
• Excellent presentation skills
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized

Additional Information

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties , special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:

We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:

We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging:

We celebrate our differences. We support each other and we always stand together.​

Empowerment:

We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity:

We build trust through mutual respect and being authentic

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.