Communications Officer - Sheriff

Communications Officer – The Communications Officer performs specialized radio and communication work in high‑stress, traumatic, and life‑threatening situations. Personnel are directly responsible for deploying and monitoring on‑duty Police/Fire/EMS units, ensuring efficient use of resources, and providing accurate real‑time information to field personnel. Key Responsibilities Operate emergency and non‑emergency communication systems, receive calls, obtain and relay necessary information, and give callers direction and instruction. Operate computer systems including Computer‑Aided Dispatch (CAD) and databases such as TCIC/NCIC, Denton County computer systems, and other local, regional, and state emergency response databases. Monitor state and national messages, requests, and transactions through TLETS/NLETS while ensuring compliance with federal and state laws and department policies. Process, forward, and maintain records of information obtained or entered; maintain appropriate logs of services requested. Operate a radio console consisting of numerous talk groups and ensure radio operations are conducted in accordance with FCC procedures and requirements. Dispatch, monitor, and track multiple law enforcement, fire, and EMS agencies, listening for pre‑alerts and pre‑alerting units to maintain system compliance. Ensure timely and accurate dispatching of units, utilizing CAD, radio, and other tools. Maintain regular and punctual attendance. Minimum Qualifications High School Diploma or GED. Texas Commission on Law Enforcement (TCOLE) license within one year of appointment (Tex. Occ. Code 1701.301; 37 Tex. Admin. Code 217.27). TCOLE‑approved Basic Telecommunicator course, Crisis Communications course, TDD/TTY for Telecommunicators, and a TCOLE‑approved Field Training Course within one year of assignment (Tex. Occ. Code 1701.405; Tex. Occ. Code 1701.352). Minimum age 18 years. U.S. citizen. Possession of a valid driver’s license and ability to obtain a Texas state driver’s license within 90 days. Benefits Group health and dental coverage, Employee Assistance Program, life, disability, and long‑term care insurance, and flexible spending accounts. Participation in the Texas County & District Retirement System (TCDRS) and optional Deferred Compensation retirement savings program. 12 paid holidays, Tuition Reimbursement, Wellness Program, and other employee programs. Family Medical Leave Eligible employees who have worked at least one year and 1,250 hours in the preceding year may be eligible for up to twelve weeks of Family and Medical Leave Act (FMLA) protection for qualifying reasons such as birth, adoption, or placement of a child, caring for a patient, or the employee’s own serious health condition. Equal‑Opportunity Employer Denton County is an Equal Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, gender, mental or physical disability, age, national origin or veteran status. #J-18808-Ljbffr Denton County, Texas