HVAC Maintenance Tech

Build Your Future with Cranney Home Services!At Cranney Home Services, we believe in investing in our people. We're committed to creating a supportive workplace where employees can grow professionally, build a rewarding career, and feel like part of a team.With a 4.6/5 employee rating and more than 3,000 customer reviews, our commitment to quality extends to both our customers and our employees.We are looking for a motivated HVAC Maintenance Technician to join our growing team!Why Join Cranney?We offer a comprehensive benefits package designed to support you and your family:Healthcare for you and your familyDental Insurance100% Paid Vision InsuranceCompany-Paid Life InsuranceWellness ReimbursementEmployee Assistance Program (EAP)Flexible Spending Account (FSA)Short-Term & Long-Term DisabilityFidelity 401(k) with 4% Company MatchEmployee Referral BonusPaid Time Off (PTO) & Sick TimeAll Major Holidays OffCompany-provided uniformsSmartphone & tablet providedWell-stocked company truckDispatch from homeSupportive, close-knit team environmentResidential service only — NO commercial workWhat You'll DoPerform HVAC maintenance and service on residential home comfort systems.Communicate clearly with homeowners about recommended services and explain what is needed and why.Ask thoughtful questions and listen carefully to homeowners' needs and concerns.Identify comfort issues and recommend high-quality solutions.Use strong technical, troubleshooting, and critical-thinking skills to diagnose and address HVAC concerns.Maintain a safety-first mindset while working and driving.Work collaboratively with other HVAC Technicians and learn from their knowledge and experience.Maintain accurate and detailed service notes and invoices.Provide professional, courteous, and exceptional customer service on every call.What Success Looks LikeWe're looking for someone who is motivated, dependable, customer-focused, and committed to achieving high standards.Success in this role will be measured by:Previous HVAC experience requiredMaintaining a 26% conversion rate goalAchieving 15%+ efficient total sold hoursStrong overall job performanceConsistent professionalism and reliabilityExcellent customer serviceCommitment to teamwork and safetyRequirementsGraduate of a licensed HVAC training program.EPA Certification required.Ability to run service calls independently.Basic electrical knowledge, including low-voltage systems.Basic knowledge of A/C and furnace components.1+ year of HVAC installation experience preferred.Comfortable using basic hand tools and identifying HVAC parts and components.Strong attention to detail with the ability to maintain accurate, thorough service notes.Excellent communication and customer service skills.Tablet proficiency and comfort using technology in the field.Strong willingness to learn and continuously develop your technical skills and knowledge.Grow Your Career with CranneyAt Cranney Home Services, your work matters. You'll be valued by your teammates, appreciated by our customers, and given the opportunity to make a direct impact on the success of our organization.If you're ready to take the next step in your HVAC career and join a team that values your skills and development, we'd love to hear from you! Apply today.Cranney Home Services is an Equal Employment Opportunity and Affirmative Action Employer.