District Manager
MFCP INC
Job Description
Job Description
Location: Flexible with a preference for candidates based in Utah, Idaho, or Oregon.
The District Manager provides leadership for district sales and branch operations, with accountability for revenue growth, profitability, customer experience, and execution of strategic objectives across the assigned area. This role directs managers and staff, makes operational and administrative decisions within scope, manages departmental budgets and performance, and partners cross-functionally to improve sales processes, inventory effectiveness, reporting, and overall business results.
Primary Duties
- Lead district sales and branch operations to achieve revenue, margin, profitability, customer service, and operational performance goals.
- Hire, develop, coach, and manage direct reports; set performance expectations, conduct reviews, maintain personnel documentation, and address employee relations matters.
- Direct and support Sales Managers and branch teams to execute district priorities, strengthen accountability, and build a high-performing, collaborative culture.
- Own district financial performance by monitoring margins, expenses, forecasts, and productivity metrics; identify risks and opportunities and implement corrective actions as needed.
- Develop, improve, and oversee sales and operational processes, including quote-to-order workflows, reporting, forecasting, pipeline visibility, territory support, and sales productivity measures.
- Oversee and optimize use of business systems and applications, including ERP tools, to improve efficiency, data quality, reporting accuracy, and customer satisfaction.
- Develop and implement programs, service strategies, and process improvements that meet customer requirements and strengthen the overall customer experience.
- Partner with executive leadership and cross-functional stakeholders to report business performance, communicate needs and concerns, and contribute to strategic planning and execution.
- Support supplier and partner relationships, respond to escalated business issues, and influence solutions that balance customer needs, operational requirements, and company objectives.
- Ensure compliance with company policies, safety standards, and operational procedures while maintaining a safe, organized, and professional work environment.
- Recommend and implement changes to staffing, policies, practices, systems, and procedures that improve efficiency, service, and business results.
- Other duties as assigned.
Education & Work Experience
- Bachelor’s degree in business, sales, operations, or a related field required; advanced degree preferred.
- Minimum of 12 years of progressive experience in sales, branch operations, industrial distribution, or a related field, including at least 3 years in management role supervising others.
- The appropriate knowledge, skills, and abilities can be achieved through a combination of education and experience.
Knowledge, Skills, and Abilities
- In-depth knowledge of district sales, branch operations, customer service, inventory, and financial management, with the ability to align departmental execution to broader business goals.
- Strong leadership, coaching, and talent management skills, with experience directing managers and staff and building accountability across teams.
- Demonstrated ability to analyze complex business situations, interpret data and performance metrics, and make sound operational and administrative decisions within budget and organizational guidelines.
- Strong financial and business acumen, including experience with budgeting, forecasting, margin management, productivity analysis, and performance reporting.
- Excellent written, verbal, and interpersonal communication skills, with the ability to influence senior leaders, build collaborative relationships, negotiate effectively, and resolve escalated issues.
- Proficiency with Microsoft Office and business systems; experience with ERP platforms such as Epicor Prophet 21 and sales reporting or forecasting tools strongly preferred.
- Experience improving processes and systems, including sales operations workflows, reporting, forecasting, and customer-facing programs that increase efficiency and customer satisfaction.
- Experience in industrial distribution preferred; familiarity with fluid power components, hydraulic hose and fittings, and related supplier environments is a plus.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while maintaining regular and punctual attendance.
- Valid driver’s license and acceptable driving record in accordance with company guidelines; ability to work in office as needed for meetings, collaboration, and administrative responsibilities.
Physical Demands and Work Environment:
The essential functions of this position will require the employee to perform the following physical activities:
- Frequent use of office equipment
- Ability to carry, push, pull, reach, and lift materials and objects up to 75 lbs.
- Combination of standing, walking, sitting, reaching, stooping, and bending.
- Communicates verbally with MFCP leadership, co-workers, and one-on-one, and group meetings.
- Primarily office-based, temperature-controlled environment with moderate noise.
- Up to 50% of travel is required by automobile and/or air travel.
- Regular and reliable attendance is required.
Additional Information:
MFCP Participates in E-Verify
“We are an Equal Opportunity Employer. We do not discriminate on the basis of age, race, sex, color, religion, national origin, marital status, sexual orientation, veteran status, military status, disability, genetic information, or any other applicable status protected by federal, state or local law."
Candidates are subject to pre-employment criminal background, drug screen, and DMV record review, along with reference checks.
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