Director of Customer Experience & Journey Innovation
Navia Benefit Solutions, Inc.
Navia Benefit Solutions, Inc. seeks a Director, CX to design and oversee the end-to-end client and participant experience, integrating insights from product, operations, and compliance. You’ll lead cross-functional teams, map journeys, and deliver secure, intuitive benefits platforms (FSA, HSA, HRA, COBRA) while driving satisfaction and retention. This role partners with executive leadership to translate market needs into compliant product features and scalable experience improvements across #J-18808-Ljbffr Navia Benefit Solutions, Inc.
Vacancy posted 4 days ago
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