Licensed Insurance Customer Service Rep

Job Description

Job Description

Founded in 2002, Bennett & Porter has grown into one of Arizonas fastest-growing financial and insurance firms. With certified professionals dedicated to excellence, we are consistently recognized as a leader in the industry. Our culture blends high performance with genuine care. Employees thrive in a supportive environment, where teamwork and mutual respect are central. We believe every role is equally important and treat our team like family. From company-wide luncheons to quarterly team events, we take pride in creating a workplace where people feel valued, motivated, and connected.

We are seeking a Licensed Customer Service Representative to join our growing team. In this role, you will deliver exceptional service to our clients by managing policy changes, resolving billing issues, filing claims, and educating them on coverages. Youll be part of a collaborative team that values accuracy, professionalism, and a client-first mindset.

• Base Pay: $50,000$60,000 (based on experience)
• PTO & paid holidays
• Medical/dental/vision coverage (100% for employees)
• Profit sharing
• Monday-Friday schedule, evenings and weekends off,
• Monthly team lunches and quarterly activities
• Fully Remote work opportunity after 90 day in-office training period

This is a rewarding opportunity to grow your career in a supportive, family-like environment while making a meaningful impact on clients. Apply today!

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Evenings Off

Weekends Off

Holidays Off

Profit Sharing

Monthly Team Lunches

Team Outings

Responsibilities

• Service and manage an existing book of business with accuracy and care
• Process policy endorsements, audits, cancellations, and renewals
• File and track claims, assisting clients through resolution
• Educate policyholders on coverages, exposures, and exclusions
• Resolve billing issues and provide timely solutions

Requirements

• Must be able to type at least 50 WPM with accuracy
• Must have an active Property & Casualty insurance license to be considered for this role
• Must have prior Personal Lines insurance customer service experience
• Strong organizational skills with attention to detail
• Excellent communication and problem-solving skills
• Team-oriented with a commitment to client satisfaction