Account Manager

Complete Landscape Resources, LLC is a premier commercial landscape management firm serving the greater Phoenix metropolitan area. Specializing exclusively in commercial, retail, and industrial properties, we understand that a well-maintained landscape is a critical business asset. We combine deep horticultural knowledge of the Arizona desert with a proactive, client-first approach. Our reputation is built on reliability, rapid communication, and the ability to execute complex landscape management plans from water conservation strategies to large-scale enhancements with precision and professionalism. Complete Landscape Resources, LLC is a premier commercial landscape management firm serving the greater Phoenix metropolitan area. Specializing exclusively in commercial, retail, and industrial properties, we understand that a well-maintained landscape is a critical business asset. We combine deep horticultural knowledge of the Arizona desert with a proactive, client-first approach. Our reputation is built on reliability, rapid communication, and the ability to execute complex landscape management plans from water conservation strategies to large-scale enhancements with precision and professionalism. Position Overview We are seeking a seasoned Commercial Landscape Account Manager with a minimum of three years of experience to manage a portfolio of commercial properties. This role serves as the strategic partner to Property Managers and Asset Managers, ensuring landscapes are safe, visually appealing, compliant, and maintained within budget. This position requires a balance of relationship management, horticultural expertise, sales execution, and administrative precision. The Account Manager operates comfortably in both corporate environments (client meetings, networking events) and field settings (site audits, flagging, quality control), while maintaining accurate data and pipelines in ASPIRE software program. Key Responsibilities Client Relationship Management & Retention Serve as the primary point of contact for assigned Property Managers Build long-term client relationships through regular engagement, including site meetings, business lunches, and client appreciation efforts Represent the company at industry banquets, award ceremonies, and networking events to strengthen brand presence Proactively communicate site issues, service concerns, and resolutions with transparency and urgency Sales, Budgeting & Enhancements Propose, track, and secure approval for annual budgeted items, including hardwood pruning, seasonal flowers, winter overseeding, and olive spraying Identify enhancement opportunities and manage the full project lifecycle: planning, site flagging, execution review, and accurate invoicing Utilize Property Intel and Maricopa County Assessor maps to create accurate enhancement maps and proposals Maintain active sales pipelines in ASPIRE for divisional opportunities such as, irrigation, enhancements, tree trimming, chemical applications & storm damage services Confirm completed work and assist with invoicing to ensure timely and accurate billing Field Operations & Quality Control Conduct regular “walk and review” site audits to identify maintenance deficiencies, safety hazards, and sales opportunities Assess irrigation system performance, report malfunctions, prepare Irrigation Assessment proposals, and invoice completed work Perform immediate post-storm property assessments and propose cleanup or replacement services as needed Support operations with material purchasing, deliveries, and occasional installation of warranty plants or small seasonal flower quantities Prepare and submit rotation maps to maintenance managers to improve crew efficiency Upload and maintain accurate property maps and documentation in the company Drive for field team access Qualifications Required Minimum 3 years of experience in Commercial Landscape Account Management or Sales Strong knowledge of Arizona desert plant material, maintenance cycles, pruning standards, and olive fruit suppression Ability to read and interpret Maricopa County Assessor maps and site plans Valid Arizona driver’s license with a clean driving record Preferred Hands-on experience with ASPIRE landscape software Proficiency with Property Intel, Microsoft Office, and cloud-based file systems (Google Drive or SharePoint) Key Competencies Detail-Oriented: High accuracy in administrative workflows, invoicing, mapping, and pipeline management Professional Communicator: Confident verbal and written communication with Property Managers and Asset Owners Adaptable: Comfortable transitioning between corporate settings and hands-on fieldwork Compensation & Benefits Base Salary: $65,000 Base, Plus Commission 65K-125K Commission: Performance-based commission on enhancements and new business Benefits: Health, Dental, Vision, 401(k), Company Vehicle #J-18808-Ljbffr Complete Landscape Resources