Medical Assistant, Hematology Oncology Outpatient

Medical Assistant, Hematology/Oncology Outpatient

Department: CCBD

Location: Dallas, TX

Shift: Full Time, Monday - Friday 8:00am - 4:30pm

Job Type: On-Site

Why Children's Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary: This position is responsible for delivering a range of outpatient care services and supporting clinical workflows to ensure efficient and high-quality patient experiences. Key responsibilities include: preparing patients for clinic visits by completing intake documentation, recording vital signs, measuring height and weight, and rooming patients; assisting with examinations, treatments and procedures; collecting laboratory specimens and performing point-of-care testing; administering designated immunization/vaccines and medications under physician delegation. In addition to clinical duties, this role may also support administrative functions, including patient registration, appointment scheduling, and financial transactions.

Responsibilities: Escorts patient to treatments, exams, and procedures; prepares patients for examinations, treatments and procedures by gathering patient data regarding condition; vital signs, biometrics and document in EHR; obtain past medical history and history of current illness/condition; perform point of care testing as ordered; obtain specimens from patients through nasal, throat, skin and cheek swabs, urine specimens and, with additional training, venipuncture and capillary collection (blood), from patients. Facilitate transport of specimens; prepare the clinic area by stocking examination rooms with appropriate medical supplies, disposing of medical waste properly, and cleaning and maintaining laboratory and examination equipment; cleans and maintains examination rooms between patients; provide patients and families pre-printed instructions and educational material, as directed by Physician or other Provider; provide normal lab, imaging and pathology results via phone or letter to patient and families at the request and direction of Physician or other Provider. The fact that a result is Normal must be documented in the Provider's result notes regarding the lab, radiology or pathology results. Medical Assistant may NOT explain or interpret results; respond to inbound interactions utilizing EHR to schedule and confirm patient appointments, registrations, and inquiries following established protocols to ensure patient safety and data integrity; perform front desk support including answering telephones, scheduling appointments, check-in and check-out procedures, collection and cash reconciliation; conducts reports following established protocols to ensure patient safety and optimize the revenue cycle; submit to and pass external background check processes as required per vendor or funder requirements.

How You'll Be Successful:

WORK EXPERIENCE Less than 1 year Medical Assistants hired before 4/1/2026 must have a minimum 6 months experience in a patient care setting or completion of MA program Required Effective 4/1/26, 6 months experience in a patient care setting preferred for new employees Preferred EDUCATION High school diploma or equivalent Medical Assistants hired before 4/1/26 or acquired from a merger/acquisition must have a high school diploma or equivalent Required Effective 4/1/2026, new employees must have graduated from an accredited Medical Assistant program. Required LICENSES AND CERTIFICATIONS Effective April 1, 2026, new employees must have one of the following Medical Assistant Certifications (MAC): Nat Cert Med Asst (NCMA) from NCCT; Cert Med Asst (CMA) from AAMA; Cert Cln Med Asst (CCMA) from NHA; Reg Med Asst (RMA) from AMT, AAMP or AAH; Nat Reg Cert Med Asst (NRCMA) from NAHP; Cln Med Asst Cert (CMAC) from AMCA. 180 Days Required Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements 60 Days, Required Medical Assistants hired before April 1, 2026 or acquired from a merger/acquisition, MA certificate acquired through an accredited program. Preferred

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.

Holistic Benefits – How We'll Care for You:

· Employee portion of medical plan premiums are covered after 3 years.

· 4%-10% employee savings plan match based on tenure

· Paid Parental Leave (up to 12 weeks)

· Caregiver Leave

· Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.