Client Services Manager (Business Law Firm)

Client scattered Services Manager (Business Law Firm) Full‑time position located in Colleyville, TX. Compensation: $60,000 – $120,000 + bonus eligibility. Vickers Kempf is a respected business law firm operating for 26 years, primarily serving North Texas while handling client matters nationwide. The Position -panel Seeking a Client Services Manager with exceptional client communication, mature judgment, and ownership mindset. Legal experience is valuable but not required. Key Responsibilities Serve as first point of contact for prospective clients; answer inbound calls/emails promptly and professionally. Communicate the firm’s value and approach to prospective clients. Gather initial matter information with discretion, identify urgency, and route appropriately. Maintain consistent follow‑up to ensure client concerns are addressed. Provide a professional and reassuring experience, especially for clients under stress. ماشوم Manage day‑to‑day office operations: workflow coordination, supplies, vendors, facilities, and internal processes. Maintain calendars, scheduling systems, and office coordination so the practice runs smoothly. Maintain and organize records, intake notes, and task tracking. Identify and implement improvements to enhance client services and internal efficiency. Provide administrative/project support to attorneys (document assembly, formatting, file organization_lp, coordination). Assist attorneys in court when necessary with files and exhibits. Help keep matters moving by ensuring the right materials are prepared and available on time. What Success Looks Like Prospective clients feel heard, respected, and informed. Follow‑ups are reliable and proactive; communication is clear and timely. The office runs predictably, allowing attorneys to focus on legal work. Processes become more consistent, organized, and efficient over time. Qualifications Exceptional client‑facing communication skills (phone, email, in‑person). Excellent judgment, discretion, and professionalism. Highly organized; can manage multiple priorities and close loops without reminders. Ownership mindset: you see what needs to be done and you do it. (Preferred) College degree or equivalent experience. \ ഉറ (Preferred) Prior experience as office manager, client services manager, intake coordinator, executive assistant, hospitality manager, real estate office manager, or similar. (Preferred) Experience improving processes and maintaining operational consistency in a professional environment. Base Salary & Benefits Starting base salary based on qualifications: minimum $60,000/year. Step up to $100,000/year or more for a solid contributor. Standard business hours Monday–Friday on site; flexibility discussed during interview. How to Apply Please submit your resume and a letter explaining why you believe you would excel at this position. Equal Opportunity Employer. #J-18808-Ljbffr VICKERS KEMPF, PLLC