Cultural Center Attendant

Job Title

Performs responsible semiskilled work communicating with the general public, opening, closing and monitoring facility operations and assisting with recreational activities; does related work as required.

This is a part-time position and working hours will not exceed 19 hours per week. Pay: $15 per hour.

Essential Functions

• Performs customer service and receptionist activities including answering the telephone
• Registers participants for programs and events.
• Collects program fees and accounts for assets.
• Updates participants with class information.
• Reports problems with the facility such as burnt-out lights, alarm or elevator problems.
• Assigns cleaning or other tasks to community service workers.
• Unlocks internal doors for classes; operates heating and air-conditioning system in the facility.
• Oversees the conduct and safety of facility users and renters.
• Helps set up and tear down for special events; helps decorate rooms for special events.
• Conducts cleaning of building and grounds as needed; maintains supplies in restrooms and other items as needed.
• Performs related tasks as required.

Knowledge, Skills, and Abilities

Some knowledge of the methods and practices applied in office/receptionist work; working knowledge of office equipment and light maintenance; Good writing and problem-solving skills; Ability to establish effective working relationships with associates and the general public.

Physical Requirements

• Must be able to physically perform the basic life operational functions of stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, feeling, talking, hearing, and repetitive motions.
• Must be able to perform sedentary work exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently and constantly to carry or move objects in various lifting positions, such as overhead, chest height, etc.
• Must possess the visual acuity to work with data and figures, operate a computer and related equipment, and ability to read to comprehend written material and make inferences from the contents; use of both hands and fingers with dexterity to complete daily work assignments.

Working Environment

This position is primarily based in an office environment. Employees will work in a setting that includes standard office equipment such as computers, telephones, printers, and other office technology. The workspace is typically climate-controlled, but employees may encounter fluctuations in temperature depending on building conditions. Employees are expected to maintain a clean, organized, and safe work area, adhering to health and safety guidelines, including but not limited to ergonomics, emergency procedures, and general workplace conduct, to prevent accidents or injuries. While most tasks involve sedentary work, there may be occasional requirements for standing, walking, or lifting light materials. This position is subject to all State and Federal OSHA regulations, including but not limited to the following: bloodborne pathogens, hazard communication/GHS, personal protective equipment, slips, trips, falls, etc.

Education and Experience Requirements

Prefer any combination of education equivalent to some coursework from high school and some experience in recreational programming, event planning, project management, or related field.

Special Requirements

• First Aid/CPR Certification required or the ability to obtain certification within 6 months of employment.
• May require possession of a valid North Carolina driver's license.
• Required to pass a background check and drug screening.

Conditions of Employment

The Town of Matthews requires background checks to be conducted on the final candidate(s) applying for any position with the Town of Matthews. For this position, final candidates must pass a background process to include but are not limited to work history verification, professional/personal reference checks, pre-employment drug screening and physical, criminal background, and driving record checks. During the selection process, candidates may be asked to take a skills test and/or participate in other assessments.

Supplemental Information

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities.

The Town is an Equal Opportunity Employer. The Town of Matthews provides equal employment opportunities to all employees and job applicants and prohibits discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws in all terms and conditions of employment.

The Town of Matthews is an at-will employer.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.