Senior Manager, AMO Shop Visit Cost & Turnaround Time (Onsite)

Senior Manager (P5) - Pratt & Whitney Commercial Engines

Pratt & Whitney Commercial Engines is seeking a dynamic Senior Manager (P5) to join our North America Aftermarket Operations (AMO) organization. AMO encompasses a network of business units specializing in aircraft engine overhaul and part repair, serving both Pratt & Whitney and a broad range of global customers.

As the Senior Manager, you will lead activities across AMO's North America business units, requiring a collaborative and results-oriented leadership style to drive success. The person in this role will play a pivotal role as the central focal point for driving a regionally integrated strategy to achieve two critical objectives:

• Drive sustainable reductions in overall shop visit cost
• Improving engine overhaul turnaround time (TAT)

These objectives are vital to ensuring program health and enhancing financial performance.

Where you will work from: This role will work from one of the following Pratt & Whitney sites:

• East Hartford, CT (Preferred Site)
• West Palm Beach, FL
• Columbus, GA
• Dallas, TX
• Lansing, MI
• North Berwick, ME
• Springdale, AR

Key responsibilities:

• Drive aligned understanding of program P&L shop visit cost models as influenced by activities performed within AMO engine centers and repair facilities.
• Outline and review current state processes for data flow and cross functional collaboration.
• Drive efficiency and effectiveness improvements as needed.
• Identify most appropriate metrics/KPIs for monitoring cost and TAT drivers; generate actionable mitigations efforts ("rolling action items").
• Maintain and manage a listing of rolling action items aligned to improving cost and TAT performance.
• Own resolution of rolling action items through appropriate stakeholder collaboration.
• Establish and chair appropriate forums and review cadences.
• Spearhead strategic alignment globally across AMO through collaboration with counterparts outside of AMO North America.
• Support other strategic organizational initiatives as needed.
• Demonstrate ethical leadership and compliance.
• Travel (10%) to PW engine center DATs in Columbus, GA and West Palm Beach, FL on occasion.

Qualifications you must have:

• Advanced degree and 7+ years of experience in Engineering, Operations, Project Management, Data Analytics; OR Bachelor's degree and 10+ years of relevant industry experience.
• 5+ years of experience within Aerospace or Aftermarket industry, ideally within a part repair station or DAT engine center.

Qualifications we prefer:

• Advanced degree in STEM, Project Management, or Operations.
• 5+ years of experience in Aftermarket overhaul and repair industry (MRO).
• 5+ years of experience with disassembly, assembly and test (DAT) process and quality standards, ideally within a turbofan engine environment.
• Experience in shop floor or operational settings with knowledge of cost and efficiency drivers.
• Familiarity with airline engine maintenance costs and contract financial details.
• Proven ability to establish or enhance business processes in a matrixed environment.
• Proficiency in leveraging data, KPIs, and metrics to drive outcomes.
• Strong communication skills: presentation, written, and verbal.
• Strategic thinker with sound business judgment and innovative mindset.
• Strong analytical skills and business acumen.
• Results-driven with the ability to multi-task and thrive in fast-paced environments.
• Skilled in building relationships and driving results through organizational savvy.
• Knowledge of Pratt & Whitney's headquarters structure, functions, and stakeholders is a plus.