Office Manager
Upstate Medical University
Job Summary:
The Office Manager is responsible for supervision of subordinate staff of the assigned ambulatory clinic, which includes completing performance programs and evaluations; hiring, coaching, counseling and disciplinary action as needed; payroll; orientation and ongoing training of employees. Coordination of day-to-day operations, reorganizing work flow for the department as needed, covering for activities when staff are absent, maintaining equipment, oversight of purchasing of clerical supplies. Oversight of referrals, registration, charging, and coding work queues. Perform follow-up with staff as needed to keep current. Assisting with month end reporting. Assisting with the development of policies and procedures. Participating in hospital committees. Ongoing education and training to keep current. Maintains confidentiality of patient, employee and institutional information. Facilitates open lines of communication with staff, medical director, health care team, patients and family.
Minimum Qualifications:
Bachelor's degree and 3 years of related experience or Associate's degree and 5 years of related experience required. Excellent written/oral communication, organizational and computer skills required. Prior supervisory experience required.
Preferred Qualifications:
Experience in a medical practice setting. Bachelors in Business or related field preferred.
Work Days:
M-F 8-4:30 pm May require work outside of normal business hours.
Message to Applicants:
Recruitment Office: Human Resources
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