Service Coordinator

Job Title

Our Mission: Through compassion and dedication, we support and strengthen individuals and families in Union County. Are you compassionate about helping others? Do you want to make a positive impact on your local community? Does a work environment that promotes work/life balance and is supportive of professional advancement interest you? If so, we encourage you to apply today! WHAT WE OFFER

• Flexible work schedules available after probation.
• 11 paid holidays each year.
• Sick leave accrual that begins on day one, totaling about three weeks per year.
• Top-tier health and wellness, dental, and vision insurance programs (large percentage paid by Union County).
• OPERS retirement benefit, with a healthy County contribution (10% paid by employee and 14% paid by Union County).
• Life insurance free of charge for employees and their families.

JOB STANDARDS

• Bachelor's degree in a Human-Services related field; OR a combination of education and experience sufficient to perform the duties of the position.
• Must have good verbal and written communication skills.
• Demonstrates regular and predictable attendance.
• Consistently and continually represents the agency in a positive and professional manner and provides appropriate internal and external customer service.

ESSENTIAL FUNCTIONS

• Conducts home visits with clients to perform assessments including personal and environmental safety, cognitive functioning, and coping skills.
• Investigates Adult Protective Services (APS) cases including conducting face-to-face interviews with all parties of the case and collaterals.
• Formulates care plans from assessments and observations maintaining the elder in the least restrictive setting.
• Completes referrals to law enforcement as necessary.
• Completes all investigation/assessment activities following Federal, State and County policies and procedures, within mandated timeframes.
• Documents all work related activities in the ODAPS and Wellsky systems within the established timeframes.
• Coordinates services with community partners.
• Contacts clients periodically to assess needs and to ensure the level of service is appropriate, and quality is adequate.
• Performs annual re-assessments.
• Advocates for clients and educates clients regarding available services.
• Completes additional reports as required such as Case Plans and Safety Assessments; completes County senior services enrollment forms (e.g. receipt of privacy practices, release of information, financial eligibility, etc.).
• Attends and testifies in court hearings.
• Participates in interdisciplinary team meetings and advocates for least restrictive and safe options for elders.
• Completes community outreach activities to educate the public on Senior Sales Tax Levy services and participates on community boards that impact elder services.
• Maintains required licensures and certification, if any.