Regional Supervisor (Behavioral Health)

Job Description

Job Description

Agency Description Family Ties provides intensive, home-based assessment, counseling and community integration services for families and children. Our mission is to assist families in the skill and resource development necessary to safely maintain children in their home. Our philosophy is that each family has the ability to address any situation they may face. We believe that with proper support, education and encouragement, families can establish goals and a value base that will guide them in their development. 

The  Regional Supervisor provides support in the planning, development, execution, and on going evaluation of Family Ties services and programs, ensuring they meet all professional standards, licensing, certification, and grant conditions/requirements. The Regional Supervisor enhances the agency's capacity to meet legal, ethical and professional standards, and improves the delivery of health care and administrative operations. This role has managerial responsibility, including professional development and regular feedback, for clinicians working in 3-5 counties.

Duties & Responsibilities:

• Provide daily oversight to the Region’s staff, taking care to govern the region according to data gleaned from eCasenotes.
• Read/approve notes, approve/submit OTRs and review discharge summaries, as needed.
• Partner with the Executive Team on establishing benchmarks and growth opportunities for the region.
• Attend external meetings to market services, increase business & strengthen partner relationships.
• Provide day-to-day guidance and support to Assessors, Therapists, CSIs/Paraprofessionals and other staff in addressing client management, crisis intervention and emergencies to ensure adherence to professional standards and policies.
• Assure coordination and collaboration among all programs and services, supporting an integrated case management approach to client services.
• Ensure staff compliance with Medicaid, State and County standards and processes, including documentation, billing and QA. 
• Ensure client confidentiality and privacy, including client records.
• Conduct Quality Assurance through documentation review, peer review and related activities to ensure quality of services.
• Contribute to the development of client-sensitive policies and procedures, supporting the delivery of programs and services.
• Actively work with local, state, federal and private-sector representatives to develop resources and support for programs and services.
• Attend required meetings and training as appropriate.
• Perform other duties as assigned. 

Qualifications:

• License Eligible (LMFT, LCSW, LPC, etc.) in the state of Georgia (preferred).  
• Experience supervising clinicians who provide mental health, home-based and/or community counseling services; knowledge of mental health CORE and DFCS services.
• Ability to manage, coach and evaluate staff regarding their ability and effectiveness in providing/arranging appropriate services for clients.
• Experience meeting compliance standards for federal, state and local government contracts and grant requirements.
• Experience in/familiarity with GA Medicaid procedures, including billing and documentation.
• Experience in program planning, development, implementation and evaluation.
• Demonstrated knowledge of and sensitivity to diverse cultures.
• Excellent verbal and written communication skills.
• Valid Georgia driver's license; ability and willingness to travel off site. 
• Flexible work schedule