Regional Director
American Eagle Outfitters
Regional Director
As the Regional Director, you are the strategic leader of a specialty retail region consisting of approximately 130 store locations. You will lead, inspire, and develop a team of 11 District Team Leaders (District Managers) to deliver an exceptional customer experience while driving top-tier financial performance. You are responsible for the total business health of your region, ensuring that brand standards in visual execution, store operations, and talent development are met with uncompromising excellence.
Drive Profitable Sales: Perform deep-dive business analysis to identify financial opportunities and create actionable strategies that address market challenges and deliver desired results.
Talent & Leadership Development: As a Regional Director you will select, coach and develop talent to foster growth and elevate the team. Train and mentor District Team Leaders in all areas of their job responsibility, building a robust talent pipeline that supports the regional and brand talent strategy.
Operational & Visual Excellence: Hold District Team Leaders accountable for the consistent execution of store operations and visual merchandising standards, instilling a high bar for compliance across all stores.
Strategic Relationship Building: Cultivate substantial, collaborative relationships with cross-functional partners and Headquarters to influence brand-wide strategies and ensure successful regional execution.
Strategic Planning: Responsible for regional planning, budget management, and setting the strategic direction for your team to ensure implementation of key initiatives.
Customer Experience: Act as a brand expert, leveraging selling behaviors to provide an exceptional customer experience and understanding variances in customer segments to maximize profitability. Has the ability to see things from the customer's perspective and anticipate their needs. Understands our brands, products, and customers across all channels and operates with a shopkeeper mentality.
Experienced Multi-Unit Leader: Extensive leadership experience overseeing district, multi-unit, or high-volume specialty retail businesses.
Business Strategist: Strong business acumen with a proven track record of leading, adjusting, and developing business strategy to achieve profit and loss results.
Market Expert: Keen awareness of the marketplace, including external competitors and overall retail trends.
Agile Leader: Ability to embrace challenges, take risks, and influence change to lead execution of strategic initiatives through others while managing competing priorities.
Accountability-Driven: A disciplined leader who excels at holding teams accountable for operational responsibilities and maintaining high standards for compliance.
Travel-Ready: Able to travel overnight and between store locations as required to support the needs of the region.
Bachelor's Degree in Business Administration or related field required.
10+ years of increasing experience in retail management, including experience as a Regional Director in a comparable specialty retail business
Weekly travel is required
High degree of proficiency with Google Workspace and Internet applications.
Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
Strong verbal and written communication skills.
Demonstrated collaborative skills and ability to work well within a team.
Ability to work with and influence peers and senior management.
Ability to work in a fast-paced and deadline-oriented environment.
Self-motivated with critical attention to detail, deadlines, and reporting.
Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here.
AEO may also provide discretionary bonuses and other incentives at its discretion.
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