Vice President of Integrated Health Services

The Vice President of Integrated Health Services provides strategic, operational, and regulatory leadership for all medical, behavioral health, and integrated care programs across the agency. This senior leader ensures full compliance with Article 31 and 29i regulations, Medicaid Managed Care requirements, and all state and federal standards governing clinical service delivery. The VP drives high‑quality care, operational excellence, and financial sustainability through strong oversight of billing, revenue cycle management, and payer relationships. Reporting directly to the Deputy Executive Director/ Chief Program Officer, the VP plays a key role in advancing the agency’s mission and strengthening its position as a premier provider of child, family, and community health services. Primary Responsibilities And Essential Functions Of Position Leadership & Strategic Direction Serve as a member of the agency's leadership council, collaborating with the CEO and executive leaders to define and achieve agency‑wide strategic objectives. Provide vision and direction for all integrated health services, ensuring alignment with mission, values, and long‑term organizational goals. Lead the development of innovative behavioral and medical health programs that respond to emerging client needs and evolving healthcare models. Article 31 & Regulatory Oversight Act as the agency’s Article 31 regulatory authority, ensuring full compliance with NYS Office of Mental Health standards. Maintain audit readiness, oversee corrective action plans, and ensure adherence to all regulatory, licensing, and accreditation requirements. Ensure clinical protocols, documentation, and service delivery meet Medicaid, Article 31, 29‑I, CFTSS, and other state/federal regulations. Program Operations & Clinical Management Oversee all medical, behavioral health, and integrated care programs, including Medicaid 29‑I services, Care Management/Health Homes, and Clinical Support Programs. Provide direct supervision to the Medical Director and Clinical Director and ensure effective 24/7 crisis response systems. Drive continuous quality improvement, efficiency, and accountability across all service lines, leveraging EHR systems and data‑driven decision‑making. Billing, Revenue Cycle, & Financial Stewardship Lead billing and revenue cycle operations, ensuring accurate coding, timely claims submission, strong denial management, and compliance with Medicaid and Article 31 billing standards. Partner closely with the finance team to develop and manage integrated health budgets, monitor receivables, and maximize reimbursement across all payers. Identify and implement strategies to increase revenue, expand service capacity, and strengthen financial sustainability. Stakeholder Engagement & Partnerships Build and maintain strong relationships with Medicaid Managed Care organizations, government oversight entities, social service agencies, and professional associations. Represent the agency with NYS Department of Health, NYC Administration for Children’s Services, CCF, COFCCA, and other regulatory or collaborative bodies. Engage internal and external partners to support program innovation, compliance, and mission‑aligned growth. Innovation, Compliance & Continuous Improvement Stay current on emerging models in integrated health delivery, Medicaid Managed Care, 29‑I, CFTSS, and relevant legislative or regulatory changes. Implement systems, workflows, and performance metrics that enhance quality, efficiency, and accountability across all integrated health programs. Ensure Care Management/Health Homes continues to grow and remains fully integrated within the agency’s service continuum. Perform additional responsibilities within the scope of the role as required to advance the agency’s mission and support organizational excellence. Qualifications Licensed Master Social Worker (LMSW) or Nurse Practitioner preferred. Master’s degree or higher in social, human, or health services or a related field required. Minimum of 10 years progressive management experience in clinical, behavioral health, or integrated health settings. In‑depth knowledge of child and family services, Medicaid‑funded programs, and managed care operations. Demonstrated experience overseeing Article 31‑licensed programs, including compliance, audits, corrective action plans, and quality assurance. Strong leadership, communication, and collaboration skills with the ability to unify teams and drive results. Proven experience in revenue cycle management, billing oversight, and payer reimbursement optimization. Ability to build strong partnerships with internal teams, external stakeholders, and regulatory bodies. Benefits What we offer once YOU join our growing family: At HeartShare we offer a comprehensive benefit package based on full‑time/part‑time status. You can expect: Rewarding Work in a team environment. Paid vacation, sick, personal days, and holidays. 403(B) retirement plans with employer contribution. Health, dental, vision and life insurance. Employee Assistance Program (EAP). Flexible spending account (Dependent Care, Medical, Parking, and Transit). Employee Appreciation Programs and Events. Tuition Assistance Program. Professional Development opportunities. Gympass Discount Verizon Wireless Discount. BJs Membership discount. Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more. HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to View email address on click.appcast.io. About Heartshare Who WE ARE: For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated. To learn more about HeartShare, please visit our website at or follow us on Twitter LinkedIn YouTube Instagram Facebook #J-18808-Ljbffr Heartshare