Production Technician I

Production Technician IIf you enjoy working hands-on with technology, solving problems, and seeing the results of your work every day, this could be a great next step in your career. As a Production Technician I, you'll play an important role in ensuring enterprise servers, storage systems, and hardware are thoroughly tested, repaired, and ready to support customers around the world. This opportunity is ideal for someone who already has experience troubleshooting hardware, enjoys figuring things out independently, and is eager to continue growing their technical expertise in a collaborative environment. You will receive hands-on training and the opportunity to shadow experienced team members while learning our processes, tools, and OEM platforms. Once you've built a strong foundation, you'll have the autonomy to troubleshoot, improve your skills, and make an impact every day.What You'll Be Doing:Monitor resources including disk, memory, and CPU through in-depth stress testingRe-qualify and refurbish disk arrays across multiple OEMSRe-qualify and refurbish server and associated peripheralsMay perform research or collect information on specific technical hardware/software related issues to determine root cause, identify alternatives, and implement a solution. This may include participating in postmortem meetings with L3/R&DWork and participate in a team environmentAssist production areas with various product lines (entry level/midrange storage products, network appliances)Assist the planning and procurement group with parts related queriesRecertify individual and defective parts and provide problem determination/resolution when necessaryDisassembly of tested systems into spare partsTagging and bagging of tested sparesAfter hours rotation for parts procurement may be involvedWhat We're Looking For:1-3 years of experience troubleshooting, repairing, or testing servers, storage systems, networking equipment, or similar enterprise hardwareAssociate degree, High School diploma or equivalent requiredAbility to tackle new technical problems and equipmentAbility to be nimble and work in a fast-paced/changing environmentAbility to move and lift up to 50 lbsPreferred Qualifications: Unix & Red Hat. A+, Server, Storage & Network + certifications, CCNA, MCSA, MCSE, MCP, knowledge of CLI (Command Line Interface) Working knowledge of disk storage hardware and software products preferredTravel: 10%