Customer Service Representative

Customer Service Representative Are you a self-driven professional who excels at providing excellent customer service? Deciding on your next employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer! Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. Apply your expertise in new ways to continue on the path of growth as a Customer Service Representative in Columbus, MS. Supporting customer projects, you will be responsible for preparing customer quotations for roll maintenance projects while maintaining strong customer relations. You'll utilize company guidelines and systems along with historical data to create accurate quotations and ensure that all required information is available from the beginning of the process so that the customer project can be executed promptly and accurately. Your professionalism and attention to detail will support an effective handover to the next team in the process. Expectations You'll consult and work with our engineering, inspection, product management and manufacturing groups as needed to ensure top quality work and the highest levels of customer satisfaction. To succeed in this role, you will need A Bachelor's Degree from a college or university in a related field; or an Associate Degree from a two-year college; or an equivalent combination of education and industry experience. Effective written and oral communication skills in English along with presentation, negotiation and analytical skills. High level of computer skills required; strong mechanical aptitude highly desired; Salesforce application knowledge helpful. We offer We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a 401k with company match as well as company-funded pension. Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen. Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people. To be included in the recruiting process, please apply directly with us online. Valmet is where the best talent from a wide variety of backgrounds comes together. With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer's performance forward requires creativity, technological innovations, service know-how and above all, teamwork. Valmet is an equal opportunity employer. All employees and applicants for employment will not be discriminated on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Please note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission.