Configuration Technician

Job Description

Job Description

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ensure timely completion of client Configurations
2. Coordinate with Warehouse Logistics team to coordinate client orders
3. Communicate with client to troubleshoot Builds and Quality control documentation
4. Image and configure computers, phones, tablets and other equipment as assigned
5. Complete Quality Checklist and required paperwork for each system imaged
6. Maintain compliance with HTG corporate expectations and procedures

** This is a warehouse job and warehouse environment. Applicants must be willing and able to participate in basic warehouse operations outside of normal duties. **

Competencies

1. Technical Writing and Documentation
2. Familiarity with in-production technology (see required Education & Experience)
3. Time Management and Workflow optimization
4. Must be able to safely operate warehouse equipment related to job duties

Work Environment
This job operates in a warehouse environment. This role routinely uses standard warehouse equipment such as pallet jacks, forklifts, and box cutters.

This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Required Education and Experience

1. High School Diploma
2. 2+ years' experience in configuration, SCCM/WDS environment
3. Familiarity with computer concepts: hardware and networking
4. Competency with Windows OS and Microsoft Office 365

Preferred Education and Experience

1. Associate degree
2. CompTIA A+ Certification
3. Windows Autopilot experience is highly desired