Business Ops Specialist 2
LanceSoft Inc
Project Management Specialist
The Project Management Specialist will assist with integration between cross-functional groups and assist with movement of students (prospective candidates) along our hiring pipeline by monitoring progress and reaching out proactively to remove barriers.
Position Responsibilities:
- Communicate frequently with Human Resources and Engineering Teams responsible for recruiting processes to ensure information is up to date and accurate.
- Identify common roadblocks and barriers facing candidates or internal stakeholders and raise them to leadership for removal.
- Monitor progress of candidates through the hiring stages and reach out to the candidate or relevant stakeholder where additional assistance is needed to meet SLAs.
- Represent values & behaviors and act as a brand ambassador for university students who have applied for internships and entry level positions.
- This position is expected to be 100% onsite.
Required Skills:
- 2+ years of experience in Business Operations or Project/Program Management
- 3+ years in high volume customer service role
- 3+ years of experience communicating with employees, customers, peers, and multiple levels of leadership
- Strong verbal and written communication skills
Preferred Skills:
- Experience in customer service leadership or lead roles
- Experience with process improvement
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 3 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+1 years' related work experience, 7 years' related work experience, etc.).
LanceSoft$1,000 - $5,000 per month
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