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Business Ops Specialist 2

LanceSoft Inc

Project Management Specialist

The Project Management Specialist will assist with integration between cross-functional groups and assist with movement of students (prospective candidates) along our hiring pipeline by monitoring progress and reaching out proactively to remove barriers.

Position Responsibilities:

  • Communicate frequently with Human Resources and Engineering Teams responsible for recruiting processes to ensure information is up to date and accurate.
  • Identify common roadblocks and barriers facing candidates or internal stakeholders and raise them to leadership for removal.
  • Monitor progress of candidates through the hiring stages and reach out to the candidate or relevant stakeholder where additional assistance is needed to meet SLAs.
  • Represent values & behaviors and act as a brand ambassador for university students who have applied for internships and entry level positions.
  • This position is expected to be 100% onsite.

Required Skills:

  • 2+ years of experience in Business Operations or Project/Program Management
  • 3+ years in high volume customer service role
  • 3+ years of experience communicating with employees, customers, peers, and multiple levels of leadership
  • Strong verbal and written communication skills

Preferred Skills:

  • Experience in customer service leadership or lead roles
  • Experience with process improvement

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 3 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+1 years' related work experience, 7 years' related work experience, etc.).

LanceSoft
Vacancy posted 3 days ago
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