Installation Manager

Installation ManagerOne Goal, One Passion - Growth is Everything at Window Nation.Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.The Installation Manager reports to the Operations Manager based in this location and is responsible for overseeing and managing the installation of replacement windows, siding and doors in their assigned market area. The Installation Manager will ensure that both the work completed and the customer's satisfaction meets or exceeds company standards.Core Role ResponsibilitiesRecruits, selects, trains, and manages direct reportsPerforms services & measures as necessarySelect, monitor and validate 1099c installation crew, document and maintain skill matrix. Process install pay.Responsible for warehouse operations to include adequate inventory of installation materials is maintained at all times and scheduled warehouse auditingServes as customer service liaison when install related problems ariseWorks with scheduling coordinators to ensure appropriate crew assignmentsOversees job sites to ensure quality installs are complete; attends remeasurements appointments when necessaryResponsible for quality job inspections and audits to ensure crew performance is at the highest standardsDelivers materials to job sites when requiredApproves additional costs on job sitesManages run rates & guild quality scoresManages install jobs through completionReviews sold projects to ensure all indirect materials are identified, ordered and received prior to day of install.Basic QualificationsHS Diploma or GED4+ years of relevant leadership experience4+ years experience of general construction knowledge3+ years of customer issue resolution experience1+ years of experience with windows to include measuring and service, installation in lieu of serviceExperience working with installation crewsValid drivers license- Clean driving record, Clean Criminal Background Check, and Clean drug testPreferred QualificationsCollege degree or other secondary education preferredExperience with warehouse managementHigh proficiency-level in Microsoft Office SuiteExpertise in CRMs; Salesforce experience a plusCustomer-centric mindsetDemonstrated success in deadline-driven and high-pressure environment$75,000 - $75,000 a yearWhat We Offer:Competitive pay and bonus opportunitiesFull benefits package including medical, dental, vision, life, and 401(k) retirement optionsPaid time offGrowth opportunities within a rapidly expanding companyA supportive team culture where your contributions matterWindow Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.