Business Operations Manager (Starlink Growth)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.

BUSINESS OPERATIONS MANAGER (STARLNK GROWTH)

Starlink is a revolutionary satellite constellation delivering low-latency broadband internet around the world bringing an unprecedented opportunity to significantly impact communities businesses and governments worldwide. The North American Business Development team is seeking a Business Operations Manager to serve as a pivotal partner to help define where the team focuses and how it executes. This role owns the operational backbone of North American Business Development initiatives while also driving foundational strategy work that shapes the teams long-term direction. Its vital that Starlink deals and partnerships be optimized for speed and for scale. This role requires deep program management and business operations expertise comfort working with both people and data and fluency in financial analysis reporting and the day-to-day mechanics that make Starlink business development initiatives run.

The ideal candidate combines strong program management business operations and chief-of-staff capabilities with strategic rigor and long-term vision. This is a unique opportunity to work at the cutting edge of connectivity technologies with a world-class team focused on connecting every household and traveler.

RESPONSIBILITIES:

• Own the operationalization of existing and upcoming business development initiatives driving program management deal pipeline tracking cross-functional coordination and execution discipline so initiatives move with speed and scale
• Build and maintain the inner workings of deal constructs and third-party integrations: tracking systems reporting cadences financial and operational metrics accountability frameworks and status visibility for leadership
• Partner closely with business development vertical leads product marketing engineering finance and legal to ensure clear ownership timely execution and clean handoffs from opportunity through launch and scale
• Collect synthesize and surface customer channel and internal feedback to influence operational excellence and optimize deal tracking of the Business Development team
• Conduct new vertical research develop big-bet hypotheses and perform structured assessments of target partners and channels to inform team prioritization and resource allocation
• Report on progress of strategy and operations initiatives presenting insights risks and recommendations directly to Starlink leadership
• Support outreach intake and qualification of strategic opportunities; synthesize findings into clear recommendations for the Business Development team
• Drive continuous improvement of team processes tools and operating rhythms to increase throughput clarity and accountability across growth workstreams
• Conduct ongoing market and competitive analysis to identify consumer trends channel opportunities and emerging technologies relevant to Starlinks ecosystem

BASIC QUALIFICATIONS:

• Bachelors degree in business finance economics engineering or a related field
• 5 years of experience in business operations program management strategy consulting investment banking or related roles involving complex cross-functional initiatives
• 3 years of experience driving execution of revenue or growth-oriented programs including tracking reporting and operationalizing commercial initiatives

PREFERRED SKILLS AND EXPERIENCE:

• Proven background in program management business operations or chief-of-staff roles supporting high-growth or commercial teams in technology telecommunications utilities or subscription-based services
• Experience in management consulting or investment banking with demonstrated ability to structure problems build rigorous analyses and drive recommendations to action
• Familiarity with business development or partnerships in consumer technology telecommunications or adjacent sectors valuable but secondary to operationalizing deal flow and strategic strengths
• Strong analytical financial modeling and data fluency; comfort with accounting concepts KPI design and building clear reporting for leadership
• Demonstrated success operationalizing complex commercial or product initiatives and driving them from concept through execution and scale
• Independently motivated with a track record of project ownership prioritization under ambiguity and delivering measurable results
• Excellent interpersonal communication and presentation skills; able to work effectively with both technical and commercial stakeholders
• MBA or masters degree with a business or technical focus preferred

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel approximately 25-50% of the time to customer locations and other SpaceX locations as required

COMPENSATION AND BENEFITS:

Pay Range:
Level 3: $120000.00 - $175000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills education and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives in the form of company stock or long-term cash awards as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical vision and dental coverage access to a 401(k) retirement plan short and long-term disability insurance life insurance paid parental leave and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations applicant must be a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (aka green card holder) (iii) Refugee under 8 U.S.C. 1157 or (iv) Asylee under 8 U.S.C. 1158 or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceXs Affirmative Action Plan for veterans and individuals with disabilities or applicants requiring reasonable accommodation to the application/interview process should reach out to .

Required Experience:

Manager