Call Center Agent- Temporary
$14.25 per hourCerida Investment Corp
Job Description
Job Description
Call Cener Agent- Temporary
Hours: Vary
Salary:$14.25
Benefits available after 60 Days for Full-Time Employees
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.
SUMMARY OF POSITION
Agents will make outbound calls and deliver simple live messaging to customers regarding an upcoming VIP event. This campaign has a low skill barrier and is designed for quick onboarding and training.
Job Duties / Responsibilities / Essential Functions:
- Place outbound calls using company-provided systems
- Deliver event-related messaging clearly and professionally
- Accurately document call outcomes
- Maintain attendance and productivity expectations
- Follow all company policies and procedures
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- Excellent communication skills
- Professional phone etiquette
- Basic computer and data entry skills
- Ability to follow scripts and instructions
- Reliable attendance and punctuality
- Previous call center experience is a plus, but not required
Training
- Paid training provided
- Fast-paced onboarding process
- No prior call center experience necessary
Schedule
- Temporary assignment supporting a VIP event campaign
- Campaign launch targeted for mid-June
- Various shifts may be available
Opportunity for Permanent Employment
While this is a temporary position, high-performing agents may be considered for permanent employment opportunities within AnswerNet based on business needs and performance.
Why Join AnswerNet:
- Paid training
- Friendly team environment
- Valuable customer service experience
- Opportunity to grow into a long-term career
- Competitive compensation
Apply today and become part of a team that delivers exceptional customer experiences while supporting exciting national campaigns.
$14 per hour
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