Regional Member Advocate & Ombudsman
MTM, Inc
MTM Health in Albuquerque, NM seeks an Ombudsman to advocate for members, investigate issues, and coordinate with advocacy groups and providers within MTM policies. The Ombudsman will work regionally to resolve concerns per client requirements and MTM procedures. You will lead MAC and TAC meetings, develop market-specific resources, handle member interactions, triage complaints, and drive improvements in member experience across the region. #J-18808-Ljbffr MTM, Inc
$48k
What will your job look like? The Ombudsman is MTM’s designated member advocate responsible for investigating issues and working towards resolution for all members in the assigned region in accordance with client requirements and MTM policies and procedures. The Ombudsman...SuggestedContract workCasual workWork at officeLocal area$16.36 per hour
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