Director of Customer Experience: CX Transformation Leader
Northpointe Bank Inc
Northpointe Bank is hiring a Director of Customer Experience to lead the evolution of our Customer Service function into a broader CX organization, focused on ownership, resolution, consistency, and continuous improvement. You will build high-performing teams, translate strategy into action, and partner across banking, technology, and operations to deliver an exceptional customer journey. The role emphasizes data-driven decisions, change leadership, and a commitment to scalable, high-quality #J-18808-Ljbffr Northpointe Bank Inc
$189.2k - $372.9k
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$105k - $130k
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