Expert Systems Analyst (BA)

Expert Systems Analyst (BA)


USC/GC/EAD


NYC (HYBRID )


6+ month


Key Responsibilities:


The New York City Department of Youth and Community Development (DYCD) is seeking qualified Systems Analysts to augment our existing IT team. The candidate will assist in the enhancement, and support of DYCD Financials systems to support the multi-year discretionary contract initiative. These systems are built on a .NET Framework stack and need to be robust, user-friendly, and efficient, enabling DYCD staff to support the contracting and invoicing process of discretionary contracts. Gather and document requirements from stakeholders for enhancements to the DYCD Financials systems.
Analyze business processes related to the DYCD Procurement and Contracting processes, and recommend improvements to better support program goals. Create and maintain detailed documentation, including functional specifications, user stories, and process flows. Act as a liaison between DYCD's program staff and the IT development team to ensure accurate implementation of requirements. Conduct thorough testing of the systems, including functional, regression, and integration testing, to identify and resolve any issues before deployment. Work with stakeholders to plan, organize, and manage the UAT process, ensuring that all key functionalities of the DYCD Financials systems meet the business requirements.

• 84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

• 84 months of Requirements Management experience in application of business non-functional and functional documentation/UI (User Interface) & UX (User experience)
• 84 months of Requirements Methodology experience in implementation of requirement analysis methodology using Agile, Scrum and/or Lean to capture business need, setting objectives, goals and outcomes.
• 84 months of Business Process Modeling experience in documenting process flows using swim lanes and/or entity diagrams flows and process flow tools like Visio.
• 60 months Quality Assurance Analysis experience, testing and validating requirements.
• 84 months of Data Analysis experience using SQL, PowerBI, Tableau and/or Excel.
• 84 months of Problem Solving experience with identifying and defining the business problems which results in solution implementation.
• 60 months experience with additional methodologies like IIBA (Intl Institute of Business Analysis), Six Sigma, AIC (Define, Measure, Analyze, Improve and Control).
• 12 months experience with using test automation tools such as Selenium, Subject7, and/or Mabl.
• Bachelor's Degree in Computer Associate Field or Information Technology