Claims Processor - 1st and 2nd Shifts

Job Description

Job Description

Robert Half is partnering with a Mendota Heights, MN client in search of a Claims Processor to work either 1st shift or 2nd shift from mid-October through end of November. This position focuses on handling incoming claims documents, entering information with precision, and helping maintain an efficient records process. The role is ideal for someone who is detail-oriented, dependable, and comfortable working in a structured, deadline-driven environment.

Responsibilities:

• Receive incoming mailed claim materials, sort documents by type, and prepare files for timely processing.

• Input claim details and related supporting information into internal systems with a high level of accuracy.

• Organize physical and digital records so claim documentation remains easy to locate and review.

• Examine pending claims from an internal queue to confirm information is complete and accurate.

• Resolve eligible documentation issues by following established procedures and noting any updates made during processing.

• Record claim progress, status changes, and relevant comments in the database to maintain clear tracking.

• Bring unusual cases or items outside standard instructions to the appropriate team member for review.

• Consistently meet productivity, quality, and confidentiality expectations while adjusting to changing workflow demands.

• At least 1 year of experience in an office support, administrative, or customer service role.
• Working knowledge of clerical procedures, document handling, and general office practices.
• Experience with data entry and the ability to maintain a high level of accuracy.
• Familiarity with scanning and organizing electronic or paper records.
• Exposure to claims processing, claims data review, or claims audit support is preferred.
• Ability to identify errors through basic quality assurance checks and follow established procedures.
• Strong attention to detail, time management, and communication skills.