Service Plumber

Service Plumber

At Kalos Services, we're committed to providing homeowners and small businesses with exceptional plumbing solutions backed by integrity, professionalism, and outstanding customer care. As a family-owned company serving Central Florida, we're looking for an experienced Service Plumber who enjoys solving problems, helping customers, and taking pride in delivering high-quality workmanship.

If you're a plumber who thrives on troubleshooting, repairs, maintenance, and building lasting customer relationships, we'd love to have you join our team.

Location: Greater Orlando, FL

Compensation: $23 - $32 hourly based on experience and certifications obtained

Schedule: Day Shift Position Monday - Friday with Flexibility for weekends and on-calls.

Position Summary

The Service Plumber is responsible for diagnosing, repairing, maintaining, and replacing plumbing systems for residential customers and light commercial businesses. This role requires strong technical knowledge, excellent customer service skills, and the ability to educate customers on repair options while delivering honest, high-quality solutions.

Responsibilities

• Diagnose and repair residential and light commercial plumbing systems.
• Troubleshoot plumbing issues quickly and accurately.
• Repair and replace water heaters, faucets, toilets, garbage disposals, hose bibs, shut-off valves, and fixtures.
• Repair leaks in water, drain, and sewer piping.
• Clear drain stoppages using professional drain cleaning equipment.
• Perform sewer camera inspections and identify plumbing system issues.
• Install customer-approved plumbing repairs and replacement equipment.
• Perform preventative maintenance on plumbing systems.

Requirements

• Minimum 3 years of residential plumbing service experience.
• Strong troubleshooting and diagnostic abilities.
• Experience servicing water heaters (tank and tankless), fixtures, drains, sewer systems, and residential plumbing equipment.
• Excellent customer communication and relationship-building skills.
• Valid driver's license with an acceptable driving record.
• Ability to work independently while managing a daily service schedule.
• Ability to lift 75 pounds and work in attics, crawl spaces, and other confined areas.
• Plumbing license or certifications are a plus but not required.
• Backflow certification is a plus.

Keys for Success

• Put the customer first by delivering exceptional service and clear communication.
• Diagnose problems accurately and recommend honest, effective solutions.
• Take pride in clean, professional workmanship on every service call.
• Maintain a positive attitude and represent Kalos Services with integrity.
• Manage your time efficiently while meeting daily service goals.
• Keep your service vehicle organized and prepared for each day.
• Communicate effectively with dispatch, managers, and customers.
• Stay committed to continuous learning and professional development.
• Follow all safety procedures and maintain the highest quality standards.
• Build customer trust through professionalism, transparency, and reliability.

What We Offer

• Competitive hourly pay plus performance incentives.
• Company-provided service vehicle.
• Fuel card and SunPass.
• Company-issued tablet and mobile technology.
• $70 monthly cell phone stipend.
• Medical, Dental, and Vision Insurance.

Benefits

At Kalos, we believe in supporting our employees both at work and in life. That's why we offer a comprehensive and affordable benefits package designed to meet your health, financial, and personal needs.

Our Benefits Include:

Health Insurance:

• $500 deductible with significant savings—our employees pay 58% less for insurance than the average employer in Florida.
• Direct Primary Care membership for same-day or next-day appointments.
• $0 copays for Primary Care visits, Diagnostic Medical Imaging, and Mail-Order Pharmacy (250+ brand/specialty medications).
• Access to a Care Concierge Team to help you navigate healthcare, schedule appointments and manage your medical bills.
• $0 copays for Mental Health Counseling.

Dental Insurance:

• Full coverage for preventive care.

Vision Insurance:

• $10 for exams and $25 for lenses.

Additional Perks:

• $10,000 in free life insurance for all employees, with options for additional life and accident insurance.
• Short-term and long-term disability coverage.
• 24/7 telemedicine access.
• Free cancer treatment with select providers.
• Free Employee Assistance Program (EAP) for personal support.