Medical Receptionist/Medical Assistant

Front Desk SupportPerforms all front desk support duties according to established practice policies and procedures.QualificationsPreferred Education: High School diploma or GED. Prefer one year experience, preferably in a medical office setting.Special Skills: Preferred experience as per practice specialty, basic keyboarding and computer skills, ability to multi-taskPhysical Demands: Prolonged periods of sitting, some standing, walking and some lifting; extensive keyboarding; heavy phone use.Responsibilities & Duties· Provides secretarial support such as answering telephones, assisting patients checking in and out, making follow-up appointments.· Answers telephone calls and directs call to appropriate person; takes messages as needed.· Monitors reception area and patient flow, notifies patients of delays.· Schedules specialist appointments and procedures including laboratory and radiology appointments as appropriate.· Schedules procedures, to include patient instruction for preparation, if necessary.· Prepares patients medical records; utilizes all aspects of electronic medical records.· Processes referrals daily and prior authorizations, including documentation.· Sorts and distributes incoming and outgoing mail.· Set up and operation of various office equipment, i.e. computer, copier, fax machine.· Performs miscellaneous job-related duties as assigned.