Sales & Retention Specialist

Job Description

Job Description

Job Title: Sales & Retention Specialist 

Company: Behind the Markets

Role: Full-Time - In office or Remote

The Mission

We are looking for a Sales Representative skilled in one-call transactional phone sales to join our expanding company. This position requires responsibility for new sales acquisition, client retention, upselling current clients and extensive product knowledge. We’re looking for self-motivated and driven one-call closers who can exceed their sales goals each month.

What You’ll Do

• Generate Revenue: Execute outbound sales calls and identify upsell opportunities for current subscribers.
• Protect Retention: Responsible for handling cancellation requests by overcoming objections and demonstrating the ongoing value of our services.
• High-Touch Service: Manage inbound phone and email inquiries, resolving client needs with speed and professionalism.
• Goal Driven: Hitting and exceeding goals at a consistant and reliable rate.

Who You Are

• The Closer: You aren't afraid of the word "No." You view an objection as the start of the conversation.
• The Problem Solver: You can pivot from a sales pitch to a service solution without missing a beat.
• Goal-Oriented: You thrive on hitting targets and seeing your impact reflected in the company’s bottom line.
• Communicator: You have a professional phone presence and can write clear, persuasive emails.

Base Salary: Your starting annual base salary will be $45K yearly with commissions + bonus incentives outlined below.

Monthly Performance Bonus: In addition to your base salary, you will receive 10% commission on individual sales and saves. The amount of the commission will be calculated on a monthly basis and will be added to payroll. 

*Please Note: Performance bonus will be paid in the month following the month the bonus is earned. 

Standard Benefits: You will also receive all standard employee benefits effective DATE, which today include:

• $$$ per month added to your base salary to supplement private health insurance 
• 40 hours PTO time
• Federal Holidays (including the day after Thanksgiving)
• Birthday off (day off will be taken during the same week as Birthday)
• Access to any future healthcare or 401K benefits as well

Why Join Us RIGHT NOW?

• Performance-Based Goals: We don't cap your potential. Your targets scale with your skill. The better you are, the more you’re worth.
• Fast-Paced Environment: No slow days. If you’re bored at your current job, you won’t be here.
• Immediate Impact: You will see your results reflected in our revenue and your paycheck from Day 1.
  

Who We Need Today:

• People who view a cancellation request as a challenge, not a chore.
• "Phone Warriors" who can handle high-volume outreach without losing their edge.
• A professional who can write a sharp, persuasive email as easily as they talk.
  

How to Apply:

We are moving fast. If you’re a dedicated sales professional who knows how to handle the pressure of monthly goals, apply now. We are interviewing candidates immediately.

Call or email: 

Eric Dickson

Sales Administrator

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