Patient Care Representative
42 North Dental
Job Description
Job Description
The Patient Care Representative plays a crucial role in the dental practice by efficiently managing patient interactions and administrative tasks.
Responsibilities
- Schedule patient appointments and coordinate referrals
- Verify patient insurance and assist with billing support
- Respond to patient inquiries and resolve complaints
- Maintain accurate patient records and data entry
- Disseminate relevant information to patients and healthcare staff
- Collaborate with team members to improve patient services
Required Qualifications
- Minimum 1 year of experience in patient services
- High school diploma or equivalent
Preferred Qualifications
- Customer service expertise
- Knowledge of dental terminology
- Familiarity with Electronic Health Records (EHR)
- Strong data entry and communication skills
- Effective problem solving and time management
- Demonstrated empathy in patient interactions
Vacancy posted 2 days ago
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