US Sales Operations & Onboarding Analyst

We Are The People Who Give Possibilities Purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of usfrom design and engineering to the manufacturing and marketing of our billions of MedTech products per yearto look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Job Summary

Reporting to the Associate Director, Sales Operations, this hybrid role serves as the primary owner and facilitator of the U.S. Sales New Hire Orientation (NHO) program while supporting key Sales Operations functions, including Vendor Credentialing and Fleet Programs. The position plays a critical role in advancing BD's "speed to ready" objective by delivering consistent, compliant, and engaging onboarding experiences that accelerate new hire readiness and productivity.

This role is accountable for the successful delivery, maintenance, and continuous improvement of the NHO program, including curriculum management, facilitation, stakeholder coordination, and learner support. In addition, the position executes and supports defined Sales Operations processes, ensuring timely service delivery, compliance, operational efficiency, and a positive associate experience across onboarding and field support programs.

Hybrid / Remote with occasional in-office requirements

NHO class to be delivered remotely in home office, and associate expected to be onsite off week when not conducting training, to support Sales Operations activities.

Key Responsibilities:

• Sales New Hire Orientation (NHO) Program Leadership
• Onboarding Readiness & Cross-Functional Coordination
• Vendor Credentialing Administration
• Fleet Program Administration
• Operational Excellence & Customer Service

Required Qualifications

• Bachelor's degree required or equivalent combination of education and relevant work experience.
• 5+ years of experience in Sales Operations, Commercial Operations, Learning & Development, Training, Customer Support Operations, or related business functions.
• Experience facilitating virtual training sessions and delivering content to diverse audiences.
• Demonstrated ability to manage multiple priorities, coordinate cross-functional stakeholders, and execute operational processes with accuracy and attention to detail.
• Strong communication, organization, problem-solving, and customer service skills.

Key Competencies

• Training Facilitation & Presentation Skills
• Customer Focus
• Organizational Agility
• Planning & Execution
• Collaboration & Partnership
• Continuous Improvement
• Communication & Influence
• Learning Agility
• Problem Solving & Critical Thinking
• Attention to Detail
• Time & Priority Management
• Service Excellence

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Primary Work Location

USA TX - San Antonio - Silicon Dr

Additional Locations

USA NJ - Franklin Lakes

Work Shift