Customer Service Administrative Assistant

Job Description


Customer Service Administrative Assistant

Location: Texas

Business: Ultimate Staffing Services
Position Overview

Ultimate Staffing Services is actively seeking a detail-oriented and dependable Customer Service Administrative Assistant for a growing organization in the San Antonio and Hill Country area. This temp-to-hire opportunity is ideal for individuals who thrive in a fast-paced environment, enjoy interacting with customers, and have strong organizational skills. The role supports daily business operations, customer communications, scheduling, and administrative functions to ensure an exceptional customer experience.
Responsibilities

• Monitor and track order status and expected delivery timelines with multiple vendors.
• Process incoming product receipts and maintain accurate inventory records as needed.
• Coordinate and schedule service or installation appointments with customers and field teams.
• Make outbound calls to prospective customers and leads to support business development efforts.
• Schedule customer appointments and maintain CRM records.
• Prepare, print, and organize materials for direct mail and marketing campaigns.
• Provide general administrative and operational support to the team.
• Assist with data entry, reporting, and documentation as needed.

Qualifications

• Strong organizational and time-management skills.
• Professional and confident phone communication skills.
• Experience working with CRM systems; ServiceTitan experience is a plus.
• Ability to manage multiple priorities and meet deadlines.
• Detail-oriented with excellent problem-solving abilities.
• Proficient in Microsoft Office applications, including Outlook, Excel, and Word.
• Positive attitude and willingness to support a collaborative team environment.

Requirements

Education requirement is a High School Diploma.
Work Hours

Monday to Friday
Benefits

Additional Details: Max Pay is $21, Min Pay is $18 per hour.
What We're Looking For

The ideal candidate is proactive, customer-focused, and comfortable balancing administrative responsibilities with customer interactions. They take ownership of tasks, communicate effectively, and contribute to operational efficiency.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.


Job Reference: JN -072026-427278