Senior Billing Specialist

Senior Billing Specialist Why Consider This Role as a Senior Billing Specialist? Join an established organization with a collaborative, close-knit accounting team. Take on a senior-level role with team lead responsibilities and the opportunity to serve as a go-to resource for the group. Work in a recurring-revenue environment where you’ll have exposure to billing, collections, customer service, contract changes, and order entry. Enjoy a hybrid schedule (2 days in office) with flexibility around start and end times. Work alongside a team that values learning, accountability, humor, and everyone pulling their weight. Senior Billing Specialist Why Consider This Role as a Senior Billing Specialist? Join an established organization with a collaborative, close-knit accounting team. Take on a senior-level role with team lead responsibilities and the opportunity to serve as a go-to resource for the group. Work in a recurring-revenue environment where you’ll have exposure to billing, collections, customer service, contract changes, and order entry. Enjoy a hybrid schedule (2 days in office) with flexibility around start and end times. Work alongside a team that values learning, accountability, humor, and everyone pulling their weight. Key Responsibilities Of The Senior Billing Specialist Respond to and resolve customer billing and account inquiries in a timely and professional manner. Manage billing activities for a recurring-revenue customer base, ensuring invoices are accurate and issued timely. Perform accounts receivable and collections activities, with a focus on maintaining accurate customer accounts and resolving outstanding balances. Review customer accounts and investigate billing discrepancies, payment issues, and account questions. Update the billing system when contracts, pricing, services, or other customer terms change. Process order entry and ensure customer and order information is accurately maintained within internal systems. Partner with internal teams to resolve customer requests and ensure accurate billing and account information. Utilize Excel to analyze customer and billing data, including VLOOKUP/XLOOKUP and PivotTables. Qualifications Of The Senior Billing Specialist 3+ years of relevant billing, collections, accounts receivable, or related accounting experience; 5+ years preferred. Experience working with recurring billing or recurring-revenue environments preferred. Intermediate Excel skills, including the ability to understand and utilize VLOOKUP/XLOOKUP and PivotTables. #INSEP2026 #J-18808-Ljbffr