Dental Front Desk Coordinator

Overview

Crabtree Valley Dental is now hiring a Full Time Dental Front Desk Coordinator in Raleigh, North Carolina!

As a Full Time Dental Front Desk Coordinator , come join our community of collaborative, high-quality clinical, business and operations professionals.


We are looking for a new team member that is self-motivated, driven, great with multi-tasking and loves providing great customer service to our wonderful dental patients!

The ideal candidate needs to be efficient at submitting insurance claims, posting insurance payments, and have solid overall front office knowledge.


Full Time Dental Front Desk Coordinator Schedule:

Monday - Thursday 7:30am - 4:30pm and Friday 7:30am - 2:30pm

Full Time Benefits

• Competitive Compensation based on Experience
• Monthly Team Member Incentive Bonus
• 401K
• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Advantages

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program for all employees and their household

Responsibilities

• Submitting insurance claims, posting insurance payments, and have solid overall front office knowledge
• Welcome and greet patients for positive first impressions
• Patient check in/out
• Appointment scheduling
• Coordinating patient payments
• Answers incoming calls
• Confirm appointments
• Confirming patient information and gathering needed patient documentation
• Brief patients on treatment plans and practice's policies
• Presenting treatment plans
• Knowledge of case acceptances, budgeting, and insurance

Qualifications

• High school diploma required
• 2 or more years dental front office experience preferred
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team
• Knowledge and ability to execute Insurance Verifications, Claims Management
• Confident and skilled in dental treatment case presentations
• Experienced in creating scheduling productive and efficient provider schedules
• Self starter, quick learner, reliable
• Prolonged sitting and standing as needed
• Ability to lift up to 10 lbs.

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.