Accounts Payable Specialist

Our client is looking for a RampUp Specialist to join their Procure-to-Pay (PTP) / Accounts Payable team. This is an onsite contract opportunity in Nashville, TN . In this role, you'll provide critical support for supplier and customer inquiries, manage ticket requests, process credit notes, and help ensure timely resolution of Accounts Payable-related issues across global teams.

The ideal candidate is customer-service focused, highly organized, and comfortable working in a fast-paced environment. You'll serve as a key point of contact for suppliers and internal stakeholders, managing ticket queues, monitoring SLAs, routing requests, and supporting process improvements within a large-scale transformation initiative.

Contract Duration: 6 months

Required Experience:

• 1-3 years of experience in Accounts Payable, Procure-to-Pay (PTP), customer service, shared services, or a similar support environment
• Basic understanding of Accounts Payable processes and supplier management
• Strong customer service and communication skills, both written and verbal
• Experience managing multiple requests and priorities simultaneously
• Ability to work in a high-volume, fast-paced environment while meeting SLAs and deadlines
• Strong attention to detail and organizational skills
• Proficiency with Microsoft Excel, Outlook, and Microsoft Office Suite
• Ability to quickly learn new systems, processes, and technologies
• Experience working with ticketing or case management systems

Preferred Experience:

• Experience with ServiceNow or other ticket management platforms
• Experience with Oracle Cloud
• Supplier portal support experience
• Entertainment, media, or shared services experience
• Experience supporting global teams and stakeholders
• Exposure to process improvement initiatives and operational transformations