Shift Leader

Shift Leader

Shift Leader – Chick-fil-A

Location: Chick-fil-A | Montgomery Plaza, Texas

Job Type: Full-Time / Part-Time

Compensation: Competitive Pay + Leadership Growth Opportunities

Lead With Purpose. Serve With Excellence.

At Chick-fil-A, our leaders set the tone. We're seeking driven, dependable Shift Leaders who not only understand the importance of smooth operations, but also lead with integrity, professionalism, and a positive attitude — even in the busiest moments.

As a Shift Leader, you'll play a critical role in supporting our team, upholding our high standards, and ensuring every guest receives a remarkable experience. If you're a natural encourager who leads by example and can confidently guide a team through a successful shift, this is the role for you.

Why This Role Matters

Your leadership directly influences:

• Team Culture: Your attitude affects morale, energy, and how your team shows up

• Guest Experience: You help ensure fast, accurate, and friendly service at all times

• Operational Excellence: You maintain flow, productivity, and food safety standards

• Professional Development: You mentor others while continuing to grow yourself

We believe how you lead is just as important as what you do — that's why professionalism, emotional intelligence, and a heart for service are essential in this role.

Key Responsibilities

• Lead and supervise Front and/or Back of House team members during shifts

• Ensure smooth shift transitions and consistent execution of restaurant standards

• Maintain a calm, solution-focused mindset in high-pressure situations

• Communicate effectively with team members, leadership, and guests

• Provide real-time coaching, feedback, and encouragement to team members

• Monitor cleanliness, food safety, and speed of service

• Handle guest concerns professionally and promptly

• Serve as a role model by upholding Chick-fil-A values and creating a positive work environment

You're a Great Fit If You…

• Lead with humility, confidence, and a servant's heart

• Take initiative and follow through with excellence

• Bring a consistently positive attitude, even on tough days

• Stay composed, professional, and emotionally intelligent under pressure

• Are committed to helping others grow

• Thrive in fast-paced environments

• Communicate clearly and respectfully with all team members and guests

• Understand how to balance people and performance

Qualifications

• Must be at least 18 years old

• Previous leadership or supervisory experience preferred

• Able to work a flexible schedule including early mornings, evenings, and Saturdays

• Able to lift 10–65 lbs and stand for extended periods

• Authorized to work in the U.S.

• Strong understanding of restaurant operations a plus

Perks & Benefits

• Competitive Pay Based on Experience

• Sundays Off

• Flexible Scheduling

• Free Meals During Shifts

• Leadership Training and Development

• Employee Assistance Program (EAP)

• Opportunities for Promotion (including Director Roles)

• Tuition Assistance & Scholarships

• A team that values your voice, your attitude, and your leadership

Apply Today! If you're ready to step into a leadership role where attitude, character, and service matter, we'd love to meet you.

Grow your career with Chick-fil-A and help lead a team that's passionate about people, purpose, and excellence.